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Hello again, thanks for you reply. I followed the steps, it even made sense to me, and this is the bit I am dreading saying... unfortunately it didnt fix the problem. I tried it more than once with 2 different versions of the encoder.exe (original and SP2) file freshly downloaded from links on a...

I have used MS EE4 SC since 2012 without issue other than the usual occasional pc freezes if too many other windows are open and sudden shutdowns from overheating, it has always opened and worked well the next time I started up. I have not had any viruses or any software fail to work in all that...