So yesterday I did this using that Software I clicked the Advanced tab then can't remember what I clicked and it's not coming up now but it did a long test and said "Passed". Does this mean no issues?
What will a data recovery company be able do that I couldn't?Well that's good at least. Drive is physically ok, but looks like it got corrupted. Try check disk.
Detailed guide for how to run CHKDSK on external hard drive or USB drive in Windows 10. Also learn how to recover data from external hard drive or USB drive.www.minitool.com
If that above doesn't work you'll need to get a data recovery company involved if that's worth it to you and the data.