laptop won't turn on.

[bruins420711]

hi my parents have a acer Aspire5745g and when we tried to put it on it froze at startup and won't go any further than when you first turn on the computer and it displays acer it froze there. we held the power button to turn off and we turned it back on. we then had a message come up on screen saying "they recommended starting computer with windows repair because it wasn't shut down properly" then before i could choose anything it clicked on "start windows with windows repair" and it then suddenly shut down. and we haven't been able to turn on the computer since. i was wondering if anyone has expierenced a problem like this or knows what it might be? i tried changing the battery because there was always a red x over it saying recommended changing the battery so we got a new one but still won't turn on. any help would help. thanks

 

[jamesd1981]

Try taking the battery out, plug in the power cable and turn the machine on and enter the bios by tapping the delete key or f2 key depends on the machine.

Do not touch anything in the bios if you are not familiar with, just let it sit there for a few mins if it does not cut off there is no major hardware fault.

Do you have any files on the laptop that are important and not backed up ?