Zyxel Prestige: frequent disconnects

Sifr

New Member
Hello,
i have a Zyxel Prestige ADSL Router 650H-E1. The LAN is working fine, but i have several problems in connecting to the Internet. While i surf webpages, everything is good, but when i try playing online games or downloading files, i get disconnected after a few minutes. I can see the PPP\ACT and DSL leds turning off, wait a few seconds and then restart.

It SEEMS (i am not sure about this) that when there isn't a big traffic of packets, i have no problems, but when packets are a bit more, the router disconnects.

I have WindowsXP SP2, i\'ve scanned my PC with Free-AV, and everything is clean.

I've saved log files, here is a small summary:

//After the problem, i logged-in
1 04/12/2005 17:41:10
WEB Login Successfully
192.168.1.34
User:admin

2 04/12/2005 17:41:02
Firewall default policy: UDP (L to W) 192.168.1.34:1062 - 212.216.112.112:53
ACCESS FORWARD

3 04/12/2005 17:40:52
Packet Trigger: Protocol=1, Data=Packet Trigger: Protocol=1, Da
Packet Trigger

4 04/12/2005 17:40:52
board 0 line 0 channel 0, call 25, C01 Outgoing Call dev=6 ch=0
Call Detail Record

5 04/12/2005 17:40:52
Firewall default policy: UDP (L to W) 192.168.1.34:27005-194.177.124.199:27016
ACCESS FORWARD

6 04/12/2005 17:40:52
board 0 line 0 channel 0, call 24, C02 Call Terminated
Call Detail Record

//And then, from log N. 7 to log N. //128, i have this message:

7 04/12/2005 17:40:52
Router reply ICMP packet: ICMP(type:3, code:1) 192.168.1.1 - 192.168.1.34 ACCESS FORWARD

// Error log 128 is:

128 04/12/2005 17:40:50
Router reply ICMP packet: ICMP(type:3, code:1)
192.168.1.1 - 192.168.1.34
ACCESS FORWARD
// (Could it mean that the router tries pinging my pc, but it doesn't find me?)

What can i do? Are there any other kinds of information i can give you?

Before this router i had an USB modem and everything was fine. The firmware is the most recent. My Network Card is a REALTEK RTL 8139/810x Fast Ethernet NIC. Obviously i've trying turning off the firewall, with no results.

What can i do?

Thanks
Simone
 
Hmm almost sounds like the connection to your ISP is bad so when so many packets get rejected from downloading large files it just dumps your connection and reboots. May want to call your DSL provider and have them check the line quality.

Jeremy Whittaker
MCSE MCSA CCNA
http://www.N2NetworkSolutions.com
Arizona Computer Consulting
 

Sifr

New Member
Hi, thanks for your answer ;)

my isp told me my line is good, so i think it could be a router setting problem... Could i try limiting the bandwith used by my router? So if the router can't carry too big packets, it can resist... do you know how do i do this with the prestige?

Goodbye
Sifr
 
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