chrisalv14
banned
Hi people, im experiencing problems signing into my Windows Live messenger and Windows Live Hotmail.
When i try and sign into Hotmail it says "We have a problem retrieving your account details, click sign in to try a different account"
I have Windows Live Messenger (latest) and when i try and sign into that with my account, it says "Unable to sign in because there is a problem with your Windows Live ID.
Error Code: 80048831
- I have contacted Microsoft via email, and they mentioned something about Optimizing Windows Internet Explorer, i only have IE 5 and Firefox, I use Firefox though .
- if the problem has to do with changing my password, i cannot change my password because i didnt enter a Security Question. I tryed resetting my password but it said "send a password reset email" to the email address i cannot log into.
When i try and sign into Hotmail it says "We have a problem retrieving your account details, click sign in to try a different account"
I have Windows Live Messenger (latest) and when i try and sign into that with my account, it says "Unable to sign in because there is a problem with your Windows Live ID.
Error Code: 80048831
- I have contacted Microsoft via email, and they mentioned something about Optimizing Windows Internet Explorer, i only have IE 5 and Firefox, I use Firefox though .
- if the problem has to do with changing my password, i cannot change my password because i didnt enter a Security Question. I tryed resetting my password but it said "send a password reset email" to the email address i cannot log into.