Laptop Not Recognizing HDD

HiddenTalent

New Member
Hi All,

I've got a Compaq Presario CQ61 that is not recognizing its hard drive. I'm able to access all files with an external dock so I don't believe it is a HDD issue. The drive isn't even being recognized in the BIOS.

Any advice?
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Compaq's are garbage. The SATA port probably went bad. Only way to know is to try another HDD.
 

SoMeAm

Verified HP Representative
Hi HiddenTalent, sorry to hear that you are having challenges with your CQ61 notebook. If following the advice of the members on this Forum had not led ot a resolution, we can investigate the options available from HP. You can contact me at [email protected]. I will need your contact information, product number and serial number of the CQ61.
 
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