Remote Desktop Access?
- Thread starter JohnJSal
- Start date
massahwahl
VIP Member
Logmein.com is that you need 
free and awesome!
free and awesome!
JohnJSal
Active Member
Logmein.com is that you need
Nah, I didn't want any kind of program to install. I was thinking maybe it was a simple setup like setting up a wirless network or something. For what I need to do, it would definitely be more trouble than it's worth if setup took longer than a few minutes.
massahwahl
VIP Member
The setup for logmein won't take you longer than a minute and you can access your pcs from anywhere in the world. Windows has built remote desktop but it blows, I can guarantee anything you find will require you to install a program of sorts.
JohnJSal
Active Member
Thanks. I'll look at it, but it may be faster just to talk her through the steps she needs help on.
JohnJSal
Active Member
Yeah, naively I was thinking that I would just put in some port number or something and be magically connected. Since all I really need to do is set up her outgoing email servers, I think she can handle a walkthrough on the phone.
Yeah, naively I was thinking that I would just put in some port number or something and be magically connected. Since all I really need to do is set up her outgoing email servers, I think she can handle a walkthrough on the phone.
Whatever works best. With logmein, in a matter of minutes, you can log into your mother's computer and have full access. In my experience, it's been a lot easier than trying to give instructions over the phone.
You just log in and take care of everything.
JohnJSal
Active Member
Whatever works best. With logmein, in a matter of minutes, you can log into your mother's computer and have full access. In my experience, it's been a lot easier than trying to give instructions over the phone.
And it works no matter what OS is being used? I think it may have been a mistake to get Vista for her, but that was the default. She called me last night because she couldn't figure out where the Shut Down option was.
(I just couldn't bring myself to choose the XP option for an extra $160, no matter how much I preferred it.)
massahwahl
VIP Member
It works on both xp and vista
JohnJSal
Active Member
Thanks. I'll look into it. Could be a good investment for future problems that may arise. ::fingers crossed::
It works with Vista. She would need to install logmein on her computer in order for you to access her computer. That's the only catch (you'd have to explain the process). If you can figure that out, you log in with her info from your PC and do all the necessary work. You don't have to install anything on your PC.
massahwahl
VIP Member
When my parents got a laptop that was the first program I installed on it and it has been a lifesaver. Easily diagnose and fix issues for them when they arise. Its great because I can do it from anywhere!
JohnJSal
Active Member
massahwahl
VIP Member
The install process is not bad, if I walk someone through it I usually go through the same steps on my pc so I can see exactly what is on there screen to help them.
JohnJSal
Active Member
Yeah I'd have to, or at least I'd have to have done it myself first.
if your mother's computer is not very far from your computer. wireless application might be useful but if it across country or state remote access would be the solution of your problem. download this software and test it first on two computers which you can manage to manipulate after mastering maybe it's time to know your mother's capacity an knowledge about computer. instruct her about running the program.