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  1. johnb35

    Desktop Scrolling Question

    Try the link that I posted in the last reply and see if that will let you download the lastest drivers for that. If not then go to the other link to where you can automatically detect the latest drivers which is here.
  2. johnb35

    External hard Drive Problem (Windows 10)

    I would be concerned if your pc doesn't detect the drive now. Does the other pc detect it again?
  3. johnb35

    External hard Drive Problem (Windows 10)

    Well, If they behave correctly on the other pc then its something different with your pc. I'm not sure what file your pc is trying to open. Do you remember anything opening on the other pc when it was plugged in? Can you post a screenshot of the actual error message? Sometimes at the top of...
  4. johnb35

    External hard Drive Problem (Windows 10)

    Does the other one do the same or does it act correctly? Does that drive do the same thing on the other pc? My guess is either the drive is damaged somehow or its wanting to load a program upon connecting and your pc won't open it. Is your pc malware free? Have you scanned it with...
  5. johnb35

    error message on laptop when I boot up

    Download and install this driver and see what happens. It's dated earlier this month so its big jump from what you have. https://drivers.amd.com/drivers/whql-amd-software-adrenalin-edition-25.5.1-win10-win11-may8-vega-polaris.exe
  6. johnb35

    Desktop Scrolling Question

    Can you follow that new link I gave you and see if it works? Unfortunately when I enter the 3250u in their site, it says to contact AMD for support. However I did find this searching differently...
  7. johnb35

    error message on laptop when I boot up

    Go back into device manager and expand processors entry then tell me what is listed there.
  8. johnb35

    Desktop Scrolling Question

    Go back into Device manager and expand processors entry and tell me what it says. Try this one, this time you'll have to click on where it says download windows drivers on the left. https://www.amd.com/en/support/download/drivers.html
  9. johnb35

    error message on laptop when I boot up

    How do you have the external monitor connected? Are you downloading the latest version of the graphics chip? If you go into the device manager and expand display adapters and then right click on the item in there and click on properties and then click on the driver tab, what does it show for...
  10. johnb35

    Desktop Scrolling Question

    You could go here and have it automatically update any drivers it finds necessary or you can give me the exact model number of processor it has so I give you the correct driver for it...
  11. johnb35

    error message on laptop when I boot up

    Try using a different web browser. That link works fine for me. But I've read through that thread and it seems it related to the program power toys which means you most likely have an old version installed so you would have to uninstall it and then download and install the latest version...
  12. johnb35

    error message on laptop when I boot up

    Found the exact same issue here. Follow instructions on that page. https://answers.microsoft.com/en-us/windows/forum/all/what-does-this-error-message-mean-class-not/293fb51f-e498-4959-a3b6-88c0b1c37a43
  13. johnb35

    Desktop Scrolling Question

    Not always but most of the time, scrolling issues on websites is usually signs of a display driver problem. At least it was back in the day but I haven't seen this issue in a very long time. If you go into device manager and expand display adapters and right click on the onboard video graphics...
  14. johnb35

    error message on laptop when I boot up

    First of all, download and run malwarebytes and scan your system for malware. Let it quarantine anything it finds. Then report back.
  15. johnb35

    CCleaner: is there a better program?

    Generally you only want to use Ccleaner to remove temporary system and internet files and nothing else. Don't even use the registry cleaner part of it. You would use revo uninstaller to remove leftover program files that weren't removed during uninstall.
  16. johnb35

    What’s missing pc parts

    Not all slots need to be filled on pc for it to work correctly. So without more information, your question can't be answered. Does the pc work?
  17. johnb35

    email

    Looks like you may need to do some reconfiguring in windows live mail to get your cox email to come through since att/yahoo took it over. To access your Cox email (now hosted by Yahoo) on Windows Live Mail, you'll need to use the POP protocol and a few specific settings. First, you might need...
  18. johnb35

    Windows 11 Windows 11 UPDATE: will I have problems with this hardware?

    Should run windows 11 just fine.
  19. johnb35

    what was the point of these !!

    That motherboard does have 2-12 volt LED rgb ports but I don't think its gonna help you in this instance. Do you know the brand and model of fans you have? You may need a special hub/controller to do what you want.
  20. johnb35

    Win 10 Black screen? Help

    It most likely damaged the cable that was plugged into the video card, probably bent the connector and broke the connections inside. Replace the cable. On most older pc's if there is a dedicated card plugged in, it disables the onboard graphics. You would have to remove the dedicated card to...
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