Access to laptop

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Ok, well... this may be a touchy subject here, and let me start by saying I am not asking this for bad intentions, if there is a problem posting answers on a thread just say so and that'll be fine. Perhaps maybe a PM to help me out, anyway... here's the issue.

The company I work for (I'm sitting at my desk now) has a independent sales rep, whom we supplied with a laptop. There is suspicion that he is using the laptop for different reasons and we need to access his e-mail. What is the best way of accessing this without him knowing what we are doing?

Like I said, I know this is a touchy subject here, but I must again say, this is not being used for bad intentions, it is our laptop he is using, and quite frankly we have a right to see anything he has, but he can't know.

Edit: We're going to call her and make up some mumbo-jumbo techno jargon and tell her we need to install critical updates, or change some settings to increase her security, blablabla. But anybody have any other suggestions?

Edit: A 2nd option - create a data sending trojan, mask it as something she might need. when she downloads and runs it, it will automatically get the information and send it to me. She obviously won't know what's happening, and shell call to say what I sent her didn't work.
 
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If this is a company owned laptop then you have full authority to check it at anytime without her permission its your laptop and you can do anything you want with it. We do that here all the time. If her email is through your exchange server then just have the person running your server give you access as you are legally able to do that too. Anything that is company owned or ran is your legally owned responsibility and as long as users are aware you can access it anytime. We put a pop up when a user hits control alt delete to log in saying it. No one reads it but it covers our asses when we need it!
 
Yes well, the e-mail we want to get at is downloaded on her local machine, we need to access the .pst file - we use verizon web based mail, and it is configured to delete email as it is downloaded. Yes, we can obviously have access to anything we want, but that doesn't stop her from deleting emails before we can get to them. She cant suspect us, we need to see her emails before she deletes them. Problem is, she's offsite, so I can't exactly just walk up to her and say "let me see your computer"

Edit: w00t - 420th post =D

Edit: Maybe Ill create a batch file that copies her pst and changes the name and adds a different file extension so even if she opens it shell see "encrypted" data - not really encrypted but unrecognized cuz the file extension isnt what it should be. have her send it to me and tell her it has her system settings that i need to check to see if shes updated. then just chagne the extension back to .pst when i receive it...
 
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