Acer usb blue screen pls help

[bargains]

Acer ASPIRE m5641 vista crashed and I couldn't recover. So I installed W7 Home and Installed Sp1. But now I can't use drives on the usb ports "as before" or it will crash, It will start to transfer files but stops and explorer crashes, if explorer recovers it will not redetect the external drives unless I reboot. The mouse and keyboard works fine and I am online. I downloaded the Acer driver pack and installed it and still the same. Sometimes I get a blue screen and it says USB DRIVERS FAILED OR SOMETHING LIKE IT.

I am getting errors like
==============================================
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 7/7/2011 4:09:04 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: carlene-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000a, 0xfffffa8005b3a2c0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070711-24601-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-07T11:09:04.000000000Z" />
<EventRecordID>937</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>carlene-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000a, 0xfffffa8005b3a2c0)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">070711-24601-01</Data>
</EventData>
</Event>
=========================================
Log Name: System
Source: Disk
Date: 7/7/2011 10:16:23 AM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: carlene-PC
Description:
The driver detected a controller error on \Device\Harddisk3\DR3.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-07T17:16:23.390000000Z" />
<EventRecordID>18030</EventRecordID>
<Channel>System</Channel>
<Computer>carlene-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk3\DR3</Data>
<Binary>0E00800001000000000000000B0004C003010000000000000000000000082D000000000000000000D90F000000000000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000080F2430580FAFFFF00000000000000003067A30680FAFFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
=====================================
!!!!many of these
Log Name: System
Source: Disk
Date: 7/7/2011 9:54:01 AM
Event ID: 51
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: carlene-PC
Description:
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="32772">51</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-07T16:54:01.096300000Z" />
<EventRecordID>17218</EventRecordID>
<Channel>System</Channel>
<Computer>carlene-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk1\DR1</Data>
<Binary>040080000100000000000000330004802D0100000E0000C0000000000000000000000000000000003B2F010000000000FFFFFFFF01000000580000080000000000200A1280032040000000003C0000000000020000000000687FDB0380FAFFFF0000000000000000100CE10380FAFFFF1078DA0380FAFFFF9F9AD9C9000000002A00C9D99A9F00008000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
========================================
Log Name: System
Source: Disk
Date: 7/7/2011 4:19:22 AM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: carlene-PC
Description:
The driver detected a controller error on \Device\Harddisk8\DR8.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-07T11:19:22.623400000Z" />
<EventRecordID>1007</EventRecordID>
<Channel>System</Channel>
<Computer>carlene-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk8\DR8</Data>
<Binary>0E02800001000000000000000B0004C003010000000000000000000000082D00000000000000000034A2000000000000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000040E9EC0380FAFFFF000000000000000060A6270480FAFFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

Please help I have been working on this pc for over 2 days now and nothing.
I think that I need a new usb driver? But can't" seem to locate one. Or I was thinking to just get a new internal USB3 hardware card.
I would rather get the drivers if thats what my problem is.

Please help -- Thanks!!

 

[johnb35]

This looks like a malware infection, please do the following.

Please download and run TDSSkiller

When the program opens, click on the start scan button.

TDSSKiller will now scan your computer for the TDSS infection. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.

To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.

When it has finished cleaning the infection you will see a report stating whether or not it was successful as shown below.

If the log says will be cured after reboot, please reboot the system by pressing the reboot now button.

After running there will be a log that will be located at the root of your c:\ drive labeled tdsskiller with a series of numbers after it. Please open the log and copy and paste it back here.

Then do the following.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log