Adware Generic

299Spartans

New Member
To start this off im new to this site / forum. I have a problem that hopefully you guys can help me with. I've scanned my laptop with AVG, Kaspersky, and SuperAntiSpyware Professional. Kaspersky and super antispyware didnt detect this but my AVG did it said HLKM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AVP is Adware generic. I cant Quarentine it and when my scans are done i cant delete it. it appears every time i scan my computer for my AVG. I need to know if it is a virus or some sort of malicious sort thing, or is AVG just thinking it is a virus.:confused:
 
i recommend that you use "1" scanner oonly because they can conflict with each other. AVG doesn't fully protect your system it identifys it but doesn't really get rid of it, do the following and we can try and get rid of it:

If after that you are still infected, please post a Hijackthis log. To post a Hijackthis log, please do the following:
Click Here to download HJTsetup.exe


* Save HJTsetup.exe to your desktop.
* Double click on the HJTsetup.exe icon on your desktop.
* By default it will install to C:\Program Files\Hijack This.
* Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
* Put a check by Create a desktop icon then click Next again.
* Continue to follow the rest of the prompts from there.
* At the final dialogue box click Finish and it will launch Hijack This.
* Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
* Click Save to save the log file and then the log will open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
* DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


We will look at your log as soon as we see it, and give you further instructions on how to fix your computer. Most of the time it will involve downloading more programs that will either give us logs to locate the malware or delete those malware.

Once you have posted a HJT Thread DO NOT make any changes to your PC unless the advisor helping you has instructed you to do so!
 
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