That's just the thing, the graphics are nice: if you have a heavy computer. The fact that you have to have a 128 mg video card as a MINIMUM excludes a lot of casual gamers, because no one likes playing with minimum recommendations. Even people with really nice computers still can't play it on high without the game being choppy.
And like you said, the UI, Combat System, etc. is trash. The game was released uncompleted. There are problems with auctions, NPC's, quests, etc. There is also a ton of loading anywhere you go because they've apparently instanced nearly everything (even taverns).
I think I will wait for WAR because this game just doesn't sound like it's going to do so well. It had potential, I'll give it that! But the rush to release is a rush to failure.