I guess I am not doing something correctly. I (we) have been using a Cricket (modem) maybe that is the wrong word- the little Cricket 'key' to get online. There have been no problems. We also have a little notebook that is in the familyroom. I thought if the Cricket was plugged into the desktop upstairs and it was powered 'on', that I would be able to get online also at the same time, but so far haven't been able to. What am I doing wrong? Thanks