App Crash

lulumara

lulumara

New Member
I had problem with my windows ,when ever i select or right click like videos the dialog box closes and says starting to open again. This is was it says:

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_40d4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

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Any ideas what does it mean??? Using Window Vista. Need to remove the videos but I can't it crashes.
 
Try getting rid of some firewalls/anti-virus programs. Could be the program trying to stop some kinda risk.
 
Or instead try to get better antivirus protection, this could be a virus as explorer.exe could be infected. Also try "unlocker" this is a free program which you can download and it will tell you what is using that file, you can then unlock it and remove it, maybe.
Tell us how you get on!!!!
 
How bout this. Delete ALL your anti-virus programs/firewalls/etc... and test it then. Then, download an anti-virus program ( there's one that's free, I can't remember it i keep thinking AGP or something)
 
a lot of people have this problem so why u just use the some fixing program or format the computer its the fastest way much better...
 
I've found AVG to be more or less terrible. Avast on the other hand has kept many an old carelessly used computer running when it has no business to be doing so (You all know the type, Uncle sam's old P4 and whatnot). Only disadvantage is its a ram hog, which, while it can be reduced by disabling some unneeded options, still might bog down an older system.
 
ScottALot said:
How bout this. Delete ALL your anti-virus programs/firewalls/etc... and test it then. Then, download an anti-virus program ( there's one that's free, I can't remember it i keep thinking AGP or something)
Click to expand...

I will try to remove my anti virus ,then after deleting the culprit movies will tell you thanks.
 
CPU Brain said:
a lot of people have this problem so why u just use the some fixing program or format the computer its the fastest way much better...
Click to expand...

I can't reformat my hard drive C 'cause I had a lots of program installed in it.I got PC Booster program but doesn't do anything to remove that culprit movies. I will try to move files and leave that movies in one folder try to delete it, I hope will do the trick!


About antivirus I got COMODO antivirus and security which is more better than AVG and Avast!!! I did tried both said antivirus but COMODO the best free antivirus program . just Google this and download ,try it ,it's free.

About the unlocker program it didn't work either??
 
Last edited:
I did removed the culprit movies by isolating the folder and deleting it, just one seconds all movies that crashes were all gone .
 
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