AVAST detected a rootkit, i really need help please

P

poppie1234

New Member
Hi all :)

Last night i logged into my AOL browser to read my emails and i got a pop up saying AVAST had detected a Rootkit, i hadnt even started to browse the internet. (i didnt write down what it was as i panicked when i saw the word rootkit) and it said the recommended action was to delete it, which i promtly did.
It then said i should do a bootscan which i did too but at 30% in the whole thing froze (whilst chekcking c:\ windows file repository) and that was it. I got a blank screen and it took about an hour to be able to get back onto my computer.

I have run a full AVAST scan and a quick malwarebytes scan (just running full malwarebytes now) which have come back ok but I really don't know what to do? do you think my computer is safe to use or should i really take it somewhere to be looked at properly? When i deleted the Rootkit is that it gone? or could it be lurking somewhere?

Thanks
 
Post the malwarebytes' log when it finishes as well as a HiJackThis log (instructions below).

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
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