avg anti virus system help

marty

New Member
hello all, **first post**

was wondering if anyone here can help me, my computers got a virus 'Trojan horse BackDoor.Agent.BA' avg picks the virus up but can't remove it, i've no idea how to get rid of it & the constant pop ups warning me of the virus are getting very annoying, i stopped really caring about the virus cause it doesn't seem to be doing anything anyway i just want to put a stop to the pop ups, is there anyway i can do this without uninstalling the programme?
cheers :D
 
i have norton antivirus and i as well have 2 files in the Quarantine section. i cannot remove them, but yet they do nothing harmful to my machine. i thonk your best bet would be to make sure they are in a "quarantine" section or something similiar so they dont start tearing your PC apart. if thats been done then leave them alone until you get an update or something that removes them. i thought you could disable pop-ups from spyware or w/e your program is to stop notifying you...norton has that feature i guess, i never get notices. nayone know how to clear out unremovable but non-harmful viruses?!?!
 
Lorand said:
Why clear them if they are not harmful? Because of antivirus-warnings? Uninstall the antivirus and there you go... :)

yah i uninstall antivirus, then i lose my Quarantine and my viruses are free to roam my machine. i just want them gone in case Norton gets corrupted. i dont want the chance of them leaking through. Norton doesnt notify you though, only when ir first detects them, after that nuthin.
 
I never had an antivirus from 1992 (when I bought my first computer). And never had viruses...
Could these be related? :-)
 
Lorand said:
I never had an antivirus from 1992 (when I bought my first computer). And never had viruses...
Could these be related? :-)

i never had them either. till i went to a LAN and someone infected the entire network. Norton works pretty good, that and the home network.
 
You can try and remove the virus manually, using windows recovery console....i've had to do that heaps :)
 
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