Black border on top and bottom of screen

M

markcoronado

New Member
I have a Dell Dimension 4600 with a Dell 0p767 graphics card which is a Radeon 7500 running Dual boot Windows 7 Ultimate & XP Pro on different drives.
I just changed monitors from the original Dell CRT to a E-Machines 17" LCD model E17T6W,
On the XP drive the monitor works fine but on Win 7 I have a 1" black border on the top & bottom of the screen.
I changed graphics drivers from the standard driver that Win 7 installed to the latest XP driver for the Radeon 7500 with the same results except with the Win 7 driver the black border was on the top only but larger.
I've tried different screen resolutions but the 1024X768 is the best out of all the choices & that is also the resolution that I'm using on the XP drive that works..
I also plugged the monitor into my laptop with Win 7 & it fills the whole screen so it must not be a Win 7 problem.

I'm open for suggestions.
 
Thanks guy's for the suggestions but I just solved the problem by accident.

In Control Panel under screen resolution I clicked on the 2nd monitor & then selected extend desktop to this display & my screen then filled completely.

I've been trying to figure this out for days, I should have known it would be something simple, but who would have figured that was causing the problem, lol
 
markcoronado said:
Thanks guy's for the suggestions but I just solved the problem by accident.

In Control Panel under screen resolution I clicked on the 2nd monitor & then selected extend desktop to this display & my screen then filled completely.

I've been trying to figure this out for days, I should have known it would be something simple, but who would have figured that was causing the problem, lol
Click to expand...

Now that I have a full screen I got another problem.
With the 2nd monitor in the extend mode when I switch users the computer crashes and restarts & if I disable the 2nd monitor it doesn't happen.
If I log off first before changing user accounts it works fine.

Here's a copy of the notice I get once it reboots.

Windows has recovered from an uexpected shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFB779E0
BCP2: 00000000
BCP3: 944A7237
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112711-18562-01.dmp
C:\Users\MARK\AppData\Local\Temp\WER-152578-0.sysdata.xml

So how do I fix it?
 
This may seem like a silly question (it certainly does to me), but are you sure you have the correct driver installed? I've never heard of the selection of users crashing a computer when the second monitor is enabled. Perhaps you could give us the driver versions you are using.
 
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