Black screen and cursor (nothing works??)

E

eirik95

New Member
Hey,

So I got this computer with vista (I know.. surprisingly I've kept it alive for 7years!) I've had a lot of problems, I admit, but I've searched my way to the answer most of the time :) This time though...

It started with me being unable to login to my user. I have two users, one I use mainly and one administrator. Was unable to load the main user, but was able to enter the administrator. So I reset vista (or whatever you call it) to last known functional state. After it did that and tried to boot, right before the welcome screen the screen flimmers with some green stuff for a milisecond and the its all black and only the cursor. Can move the cursor, and it seems like explorer isn't responding or there's some third party involved?

Anyways. Searched my deer friend, google, and found a lot of different answers. Tried everything, nothing seems to work. Tried all those BIOS settings thingies (I dont know a lot about computers....) and entered the vista cd, but the cd doesnt do anything. So I ran it from BIOS, still nothing. crtl+alt+del doesnt work, safe mode is just the same, and last known working state thing doesnt seem to work either..

So I am open for suggestions! Ask me for specs if it's relevant, but I don't see how it is? Thanks :)
 
Your drive might have some file system errors on it.So let's start by fixing them first (if any).Boot to SAFE MODE WITH COMMAND PROMPT and from there write the following command:

chkdsk.exe C: /F /R /X /V

Where "C:" is the drive you have Windows installed on.If it's different drive letter,be sure to write the correct one!
My suggestion is to do the same for ALL drive letters you have!

If you are asked wether you want to schedule the disk check the next time the system restarts,confirm with "Y".
Now write the following command to restart your computer:

shutdown.exe -R -T 0

The chkdsk process will start and it can take a long time so let it finish!!!

If you are unable to even get to this part for reasons like:

-Windows cannot boot since it stucks on loading and you get the black screen with cursor only (like in your case)...

Then you need to boot from your Vista DVD disk and run the COMMAND PROMPT from there!
The command for CHKDSK is the same!
If "chkdsk.exe" file is damaged or missing from your HDD then you will need to run it from your CD instead.But it should do that automatically anyway.
Usually the booted CD disk has the "X:" drive letter...
So COMMAND PROMPT is located on your Vista DVD disk from here:
2zit347.jpg


And then:
chkdsk_boot_dvd_04.jpg


If all this did not work then you will need to try to repair your entire operating system.Don't worry...this does NOT delete any of your data or any of your settings.
For the REPAIR you will also need your Vista DVD disk and it is located on the SAME place.Here:
sysrecovery.png
 
Thanks, tried both options and it didnt seem to help, but it suddently worked after some restarts to previous working states :)
 
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