Blue screen when video playing

[Dart77]

this 0x000000c2 problem is created by drivers corruption and after trying what johnb35 says and you still seeing this error, then it's your windows fault and there are some possible thing you can try now and those are listen in the given link below
http://www.deskdecode.com/how-to-fix-bsod-blue-screen-of-death/




i thing you having a problem with your audio drivers

Thanks for that link. I'll have a look now. However I have updated my HD sound driver to the latest one (according to the place I got it from) but it has since crashed again. But I can't understand why Device Manager is telling me that I have two types of HD audio installed: As shown in the attached picture I have two audio devices, Realtek HD audio and an ATI function driver for HD audio. I tried uninstalling them both and running the computer for a while with no sound at all. But it still crashed and I tried updating the RaalTek driver but it has also crashed since then. I'm not sure if I should remove the ATI program completely as I think that is part of Windows; it might upset something else. The Device Manager does not show that there is a conflict between these two

 

[Dart77]

Had a look at that BSOD page and I will do those steps it mentions; Registry clean etc. I hope it is just sound drivers as that, hopefully will be easier to fix, although as I said, I have updated one audio driver

 

[johnb35]

Are you using a program called "SoundTap Streaming Audio Recorder"? If so, then thats whats causing the issue. See if there an updated version of the software, if not then you will need to uninstall it.

The reason why you have 2 sound devices in device manager is because your video card also has sound hardware.

Edit - The other poster is a spammer so please ignore what he posted.

 

[Dart77]

Are you using a program called "SoundTap Streaming Audio Recorder"? If so, then thats whats causing the issue. See if there an updated version of the software, if not then you will need to uninstall it.

The reason why you have 2 sound devices in device manager is because your video card also has sound hardware.

Edit - The other poster is a spammer so please ignore what he posted.

Ok, Roger-that about the other poster.

No I am not using that audio streaming recording program. I have had a look in Control Panel (Programs installed) many times and have not seen it or anything like it.

The computer has never crashed while watching streaming videos from any source eg YouTube, Vimeo, Daily Motion, chat sites, Skype etc. Only when playing back stored video from HDD, or from DVD.

It has crashed using WMP, Media Player Classic, VideoLan and GOM player

And I tried uninstalling both sound drivers and running with no sound, for three weeks, but it crashed then too. So I'm not sure it is audio, however the Sys Cls Port does point to that.

I might just have to live with it.

thanks