Blue screen

Jackaal

New Member
Hi all, I visited many forums but nobody know what's wrong with my computer. The problem is BSoD. It appears after ~25 minutes playing in various games. I uninstalled WinXP Pro (full hard disc format) and changed it for WinXP Home and nothing! I used Debugging Tool and it says it's caused by win32k. Can anybody tell me is this software or hardware problem?
 
Sounds like its probably hardware.

Have you recently changed any of the hardware in your computer? (ie new RAM etc...)

Do you know what the blue screens say? or have you not tried to read them?

If you have more than 1 stick of RAM in the computer try booting with each piece separately and see if the problem occurs.
 
I've tested all RAM from BIOS. Blue screen: IRQL_NOT_LESS_OR_EQUAL // STOP 0x0000000A. Can it be supplier fault?
 
Its indeed hardware prob. Most of the reason BSOD pop out is hardware problem. What the BSOD say??
 
0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

These errors are strong indicators of hardware issues as 3uL points out though as the above description makes clear it can be a software problem, particular faulty drivers.

The win32k.sys is an essential Windows driver but is too general to be of much help. In these cases you can try to do some standard diagnostics to help either to confirm or deny common hardware issues.

First run memtest on your RAM.

1. Go to www.memtest.org and download the latest ISO version. It is free and perfectly safe.

2. Burn to a CD.

3. Place CD in your drive and reboot with CD in drive. The test will take over.

4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

5. If you have errors you have corrupted memory and it needs to be replaced.

6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


The second thing you can do is to run a harddrive diagnostics by utilizing the free utility provided by your harddrive manufacturer. This takes a while but worth the time.

* If you decide to do these tests let us know of the results.
 
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