Blue Screen

X

xzyrex

New Member
Last Couple of months my i had blue screens several time and each time i leave dmp file on Windows Minidump folder, any one could help me why i am having these blue screens. and rectify it
 
BluescreenView from Nirsoft is great.
Assuming you have the dumps, it can read them and google the driver + error code for you.
From there someone else most likely has had the same issue, and if you're lucky you can find a solution - or at least the root of the problem :)
 
==================================================
Dump File : 092315-29125-01.dmp
Crash Time : 23-09-2015 03:33:20 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000009a
Parameter 2 : 0x832b2748
Parameter 3 : 0xa98f3654
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+14e3e
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+a7748
Stack Address 1 : win32k.sys+13d46b
Stack Address 2 : win32k.sys+8dc71
Stack Address 3 : win32k.sys+8bece
Computer Name :
Full Path : C:\Windows\Minidump\092315-29125-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 141,160
Dump File Time : 23-09-2015 03:34:50 PM
==================================================
can you help me with the problem
 
I would try booting in to Safe Mode (reboot and spam F8).
Then open CMD (Run -> CMD) and type 'sfc /scannow'.

To me it either looks like a video driver having trouble going to power save modes, or it's related to your HDD.

'sfc /scannow' basically checks your system files for errors and missing files.

If it doesn't work, I'd try reinstalling the GPU driver. Just for good measure :)
 
Zip up the following file and attach it to your reply.

C:\Windows\Minidump\092315-29125-01.dmp
Jiniix said:
I would try booting in to Safe Mode (reboot and spam F8).
Then open CMD (Run -> CMD) and type 'sfc /scannow'.

To me it either looks like a video driver having trouble going to power save modes, or it's related to your HDD.

'sfc /scannow' basically checks your system files for errors and missing files.

If it doesn't work, I'd try reinstalling the GPU driver. Just for good measure :)
Click to expand...

Without physically debugging the dump file there is no way to tell what is wrong in this instance.
 
I've solved numerous BSODs by right clicking the dump in BluescreenView and clicking something like 'Search for Driver and Error Code'.
Not entirely sure what you by physically debugging it :)
 
johnb35 said:
Zip up the following file and attach it to your reply.

C:\Windows\Minidump\092315-29125-01.dmp


Without physically debugging the dump file there is no way to tell what is wrong in this instance.
Click to expand...


Hi I couldnt upload zip file but i have changed the file extension from dmp to .txt i hope the file will not corrupt
 

Attachments

It must remain the dmp extension. If you zip it up then press uoad a file in your reply and it will work.

Jiniix said:
I've solved numerous BSODs by right clicking the dump in BluescreenView and clicking something like 'Search for Driver and Error Code'.
Not entirely sure what you by physically debugging it :)
Click to expand...

By using windows debugging tools you get a true readout of what is causing the bluescreen.
 
The one on september 23 was due to not enough system resources to complete task. What were you doing at the time when it happened?

The one on august 31 was due to AVG antivirus program.

How much system ram do you have? Have you scanned for malware lately? And I mean using more programs then just your antivirus such as Malwarebytes, Adwcleaner, junkware removal tool?

This could mean not enough memory or you are infected.
 
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