Blue Screen

Cab00se

Cab00se

New Member
Hey everyone my brother recently bought a HP Laptop,

AMD 64 Turion
2gb of ram
128dedicated video etc, pretty standard.

Anyway, he had a cable guy.... (i told him to call me) install his network for him when I already had it working fine wireless. So I think the guy installed a Netgear CD on it when it really didnt need that considering the wireless card is built in and the wireless settings can be automatically dedicated by windows in a laptop. So now the issue is that everytime he tries to boot it BSOD him and asks to normal start, safe mode, etc and he has tried them over and over and it won't boot. It just keeps cycling through that. Any suggestions because I think he just needs to get rid of that Netgear or like reset to like yesterday's settings and forget that was ever installed if he could just get into windows somehow.

Thanks a lot.
 
try hitting F8 to boot to safe mode, then do a system restore. if that doesn't work try doing a windows repair insall
 
ok,
I'm pretty sure now all he needs to do is a repair of the windows files because I think they got corrupted registry.

He did not get a windows CD with his computer but he's running Media center edition of XP.

It is a HP though so I'm pretty sure they have that partition thing with the original files on it. Is there any way that he can use like the recovery console and dskchk /r command to repair the windows files from the partition?
 
maybe depends how HP did it, if they wanted you to restore windows with a program while you're in windows, thats how dell is then you're out of luck. If it came with a restore cd that restores everything off of that partion then you could try that.
 
Microsoft are pushing for CD-less systems now from OEMs. If you go into the BIOS you need to look for a mention of system recovery or something similar.
There should be an enable/disable option for this; make sure its enabled and look for any notes that relate to the function (it should tell you how to do it). For example, Acer notebooks used Alt+F10 at the BIOS splash screen.
This will cause the system to run a recovery from a hidden partition on the hard drive and refresh the system.
 
^^^, Yep, correct, to prevent piracy even more, (glad my last one did have it), IIRC, a certain part of the HDD is reserved for recovery data, and you can select to run recovery from that partition via the BIOS.
 
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