blue screens

Dean11

Dean11

Member
my computer constantly goes into blue screens and i get this:
IRQL_NOT_LESS_OR_EQUAL
technical info: STOP: 0X0000000A (0X00000004, 0X00000002, 0X00000000,
0X804E6617

it also says something about usb hardware not installed properly
 
When you say constantly goes into blue screens do you mean that you can't do anything in Windows? Does it crash immediately?

Unplug any unnecessary USB devices from your system.

If you can boot into Windows normally, try to download the latest USB drivers for your motherboard (from another computer if need be), then use Device Manager to update them.

If you are crashing immediately try to boot in Safe Mode and update your USB drivers from there.
 
hey, i been searching for a usb driver, but there isnt any for windows xp for my motherboard make there is only ones for windows 98, ME. no it only blue screens randomly while normally in windows. the only things plugged in usb are my keyboard and mouse, and wireless bigpond modem. would you suggest i find driver updates for them? thanks.
 
Last edited:
Okay, so I downloaded the WinME USB drivers and just poked around in them, and they make mention of 2K and XP, saying that USB2.0 drivers are made available in SP4 and SP1 respectively.

I'm assuming you probably have SP2 installed, so you're probably fine. Just maybe check if Device Manager is making any complaints about your USB subsystem:

Start -> Run -> devmgmt.msc
 
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