Boot up troubles on Win10

J

johnnyb58

Member
My Hard drive seems to freeze up after I shut down computer or put it to sleep. It usually takes a couple of times of unplugging for a minute and then it starts up and runs fine the rest of time until I shut it down for the night. I have disabled the automatic sleep function and can leave it on without any problems, but don’t like leaving it on unattended.

It is like the hard drive is having trouble turning when starting up or at least I do not hear it, but I don’t know if it’s the hard drive sticking or maybe the motherboard is not powering up the drive. It all started with the free Win 10 upgrade from 7 although I'm not sure how the OS could be the culprit.

I always had my other computers set to display the boot up process so I would know if it was working properly, but I only see a frozen Windows logo on this computer and would like to know how to change it so I can tell if its updating or not before pulling the plug.
 
ssal said:
What is the configuration of your computer? And how old is it?
Click to expand...
It is a HP Pavilion HPE h8-1234. I found some information at HP Customer Support and step 1 is what I have to do now get it started. There were a couple of times when I forgot to unplug the USB cable from my camera which stopped the boot up process. I think it was trying to boot from the camera. I have been charging my bluetooth earbuds through the USB port and that may have been the problem on a few occasions but there wasn't anything plugged in this morning except for a USB extension.
 
Unless you have your boot order changed to boot from USB, having those plugged in should have no effect on the boot process.
 
ssal said:
Unless you have your boot order changed to boot from USB, having those plugged in should have no effect on the boot process.
Click to expand...

OK I took a look at the boot up order and made a change, but It froze up again and then I realized I left the camera plugged in. It did come up after unplugging the camera so I don’t believe changing the boot order did anything.

DEFAULT:
HP%20BootupOrder1_zps2laf1nxf.jpg


After Change:
HP%20BootupOrder2_zps9wdjpyla.jpg


After looking at the photo again I realized that I forgot what ATAPI was. I'm going back to change it again to the ATAPI, but first I need to double check what I think ATAPI is. :rolleyes:
 
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I really think its either the Hard drive or the Win 10 Software because I can see that BIOS is working by the Monitor coming on and blinking lines moving down the screen. It freezes when the Windows Logo appears on the screen and I do not hear the hard drive at all.

The thing that has me confused is the fact that it works after I unplug it and plug it back in. Something is holding it until its cleared by removing the power which sounds like a software thing.

This maybe a little far fetched, but I'm grasping for straws at this point. I did have some overheating problems this past summer during our heat wave from dust accumulation. I wonder if maybe a temp sensor is activating and is only cleared by unplugging it, but then its not shutting down by itself.

Am I going to be able to use this Win OS if I replace the Hard drive?
 
It should say "Boot from HDD", not UEFI, which usually points you to the USB ports if one is plugged in.
 
ssal said:
It should say "Boot from HDD", not UEFI, which usually points you to the USB ports if one is plugged in.
Click to expand...
I don't see any other selection except in the legacy section. My grandson is using that computer at the moment so I'll try setting that area next later on to see if there is any difference otherwise there is nothing else to change.
 
I changed the Legacy Boot Sources to Hard drive and nothing changed in the actual boot up. I'm getting tired of fooling with this I guess I'll use the power strip to turn it of and on so that I don't have to unplug it. I don't want to leave it on all the time because it draws in too much dust because its right next to the return air duct for the central heating/cool system.

I don't have a lot of time right now, but I may have to pull it all apart to see if something is loose and maybe even re-seat the memory sticks.
 
A new observation and possibly a clue, but I just don’t know for sure.

I noticed that windows starts up every time I come out of the Bios settings so I set the bios to start at a set time which it did turn on as set, but Windows did not startup and I had to unplug the computer to restart.

So I’m suspecting that it may be a Windows 10 Software problem and not a hardware problem. I’m going to search the MS support site to see if this has come up before.
 
Well I pulled everything apart including the memory sticks and put it all back together again. I also blew all the dust out although it was surprisingly clean compared to what I have seen it.

Anyway it didn’t change a thing so I'm more and more convinced that it’s the OS software so I guess I'm back to my search.

HPE%20h8-1234%201_zpsg9xgc9ke.jpg


HPE%20h8-1234%203_zpsbm5lgpfn.jpg
 
Making a little progress, but not quite there yet.

I wasted a lot of time because I keep forgetting to unplug my camera for the USB port and I know back when I had Win 7, it would show a “no system disk” error although Win 10 has never shown such an error.

The HP support troubleshooting mentioned unplugging the printer and I do not know if this is a problem because I have a Wi-Fi Network printer. There is something in the Bios about network settings to control the startup so I turned it off. My daughter uses it for collage papers and never shuts off the printer.

Anyway I found this YouTube video that is as close to my problem as I’ve found. I’m having a little trouble comprehending exactly what the guy is doing, but I did manage to get Windows to troubleshoot the startup. Now windows will startup without having to unplug it, but only on the second try. I need to go through the Video a couple more times to figure out if I missed something.

 
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