broadband and p2p software

[mikekelly]

hi there, i was just wondering can anyone help me with this problem i have or is anyone else currnetly having the same problem.

since using broadband internet and p2p software (ares & bit.torrent) i have encountered problems when shutting down my laptop at the end of each session.

the problem being when i have been running these file sharing programs for more than 20-30 minutes my laptop wont shut down properly. i close internet explorer down as usuall as well as any other programs i have running. then i go to close down my internet connection and my screen freezes and i have to use ctrl-alt-delete and then shut it down from there.

the problem dosent really begin until the next time i log on my computer and find out my modem is down and i have to unistall the broken connection and re-install the full software/drivers and modem all over again. this is happening every other night, i have contacted BT but they tell me simply to make sure all uploads & downloads are finished on my p2p software, which i have done to no avail. i then got in touch with Bt and then basically told me to stop using p2p software which i use to quite often and i am not willing to do at the moment.

i am thinking about getting aol broadband, but does anyone else know if there is a solution to this problem ?

 

[aqsg72]

That's a pretty bad problem and I don't know what would solve it. A clean reinstall/format would probably do the trick but thats definitely not your first avenue, i figure i'll let others suggest those
BUT
Switching ISP will do nothing and British Telecom don't really know much about PC technical issues outside of internet related, so contacting them further would be little use.

i then got in touch with Bt and then basically told me to stop using p2p software

LOL their ulterior motives shine through there

 

[Alphatronix]

#1 Uninstall all P2P apps..
#2 Virus Check
#3 Adware check (www.lavasoft.com)
#4 IF top advice doesnt help, restore comp to previous date.. ( System Restore in System Tools)
#5 If 4 doesnt work, go to your network connections, uninstall all you have in it, and install again..


If all else fails, reformat....

 

[mikekelly]

i still don't think the problem is with my computer, more my ISP. i have has this problem ever since i got BT broadband. i had the problem initially with my desktop and now with my new laptop. so i don't think re-formatting will help. i have scanned ares and it is spyware free, and obviously bit torrent is too. i think my next step will be to try either aol or tiscali internet. i have a new modem/router on order and maybe that will solve the problem, who know's ?

well anyways thanks to everyone who posted.

 

[mikekelly]

lol, i dont think your ISP has anything to do with how your computer shuts down. In all likelyhood its a problem with your modem.

But in the end its your choice... I would recommend AOL over Tiscali (cos i use AOL)

yeah i get what your saying, but my ISP provided my curent modem (that was more the point i was trying to make), and there is also many faults when re-installing the software. who knows maybe it just needs configured better, but as i stated bt are not really very good on the technical side of things.

i am getting a new modem/router either netgear or linksys. hopefully this will solve the problem. i need a new router anyways so nothing will be lost if it persists.