BSOD windows vista 32bit - 0x0000000a..

TechShark

TechShark

Member
i've been trying to figure out why my bro-in-law's computer keeps randomly getting a bsod.

STOP: 0x0000000a (0xebbff3b2,0x00000002,0x00000000,0x81e8cdf2)

I've searched for those numbers and couldnt find anything similar except for the first set of numbers.

His setup is:
HP
Windows Vista 32 bit Service Pack 2
3gb ram
amd quad-core

Hes used "dust-off" to clean the inside of the tower. Made sure everything is secure. checked his msconfig start-ups with nothing unusual.

:confused:can anyone shed more light on this? Appreciate the help if anyone knows.
 
Last edited:
I havnt been able to find anything on that particular number.. but tons of things come up for the set of number 0x000000a.. does anyone know if this is an easy fix?
 
Lets get more information on the blue screens.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Appeciate the reply!

I'll be at my bro-in-law's house tomorrow and will run this on his computer and reply back with the information.

Thanks!
 
==================================================
Dump File : Mini112911-02.dmp
Crash Time : 11/29/2011 6:56:20 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81f2a010
Parameter 3 : 0x8b5914bc
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+ee010
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ee010
Stack Address 1 : ntkrnlpa.exe+23f3bb
Stack Address 2 : ntkrnlpa.exe+22daec
Stack Address 3 : ntkrnlpa.exe+23b084
Computer Name :
Full Path : C:\Windows\Minidump\Mini112911-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================

==================================================
Dump File : Mini112911-01.dmp
Crash Time : 11/29/2011 10:10:41 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81f37010
Parameter 3 : 0x90f957a8
Parameter 4 : 0x90f954a4
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+2f07b
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : ATI Technologies Inc.
File Version : 8.01.01.1186
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ee010
Stack Address 1 : dxgkrnl.sys+2a47f
Stack Address 2 : dxgkrnl.sys+9b1a
Stack Address 3 : dxgkrnl.sys+a794
Computer Name :
Full Path : C:\Windows\Minidump\Mini112911-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================

==================================================
Dump File : Mini112811-01.dmp
Crash Time : 11/28/2011 6:45:21 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xebbff3b2
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x81e8cdf2
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+5205
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+72df2
Stack Address 2 : ntkrnlpa.exe+724ef
Stack Address 3 : ntkrnlpa.exe+3729c
Computer Name :
Full Path : C:\Windows\Minidump\Mini112811-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================

==================================================
Dump File : Mini112411-01.dmp
Crash Time : 11/24/2011 5:13:44 PM
Bug Check String : TERMINAL_SERVER_DRIVER_MADE_INCORRECT_MEMORY_REFERENCE
Bug Check Code : 0x000000cf
Parameter 1 : 0xff967f7f
Parameter 2 : 0x00000008
Parameter 3 : 0xff967f7f
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 :
Stack Address 3 : wpdusb.sys+88c5
Computer Name :
Full Path : C:\Windows\Minidump\Mini112411-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 143,576
==================================================

==================================================
Dump File : Mini112011-01.dmp
Crash Time : 11/20/2011 11:51:32 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82846864
Parameter 3 : 0xa13bc700
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1fe864
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1fe864
Stack Address 1 : ntkrnlpa.exe+49215
Stack Address 2 : MpFilter.sys+a9f9
Stack Address 3 : MpFilter.sys+acfb
Computer Name :
Full Path : C:\Windows\Minidump\Mini112011-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================

==================================================
Dump File : Mini103111-01.dmp
Crash Time : 10/31/2011 1:21:47 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xd1ffe596
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8247adf2
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+5205
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+72df2
Stack Address 2 : ntkrnlpa.exe+724ef
Stack Address 3 : ntkrnlpa.exe+7066c
Computer Name :
Full Path : C:\Windows\Minidump\Mini103111-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================

==================================================
Dump File : Mini102811-01.dmp
Crash Time : 10/28/2011 10:28:17 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc000001d
Parameter 2 : 0x9e42b440
Parameter 3 : 0x8b3bfc30
Parameter 4 : 0x8b3bf92c
Caused By Driver : spsys.sys
Caused By Address : spsys.sys+2b440
File Description : security processor
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.17040 (longhorn(sepbld-s).090310-1002)
Processor : 32-bit
Crash Address : spsys.sys+2b440
Stack Address 1 : spsys.sys+6ca90
Stack Address 2 : ntkrnlpa.exe+a5e22
Stack Address 3 : ntkrnlpa.exe+1d5fe2
Computer Name :
Full Path : C:\Windows\Minidump\Mini102811-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 139,464
==================================================


here it is, Thanks.
 
Can you give me some history on the machine at all? Was there any hardware or software changes at all? Most of them are driver related. One of them is definately ATI related so must be either new video card or drivers were updated and now are causing issues. Was a system restore done back to before the blue screens started? You would have to go back prior to October 28.
 
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