Can't do frick with PC.. help?

Wuzzy

New Member
It doesn't go any further than a black screen and the ability to move my mouse around.. I've tried letting it load, but it's just not happening. When I bought the PC, Vista was already installed, so I didn't get a CD with it. Now it looks like I can't re-install it, so I'm stuck and it's pissinggggggggg meeeee offffffffffff. Can anyone help me?:confused:
 
try starting in safe mode. Reboot and tap the 'F8' key and the menu comes up. choose start in safe mode. Give us the update.
 
OH MY GOD IT'S WORKING! I peed myself a little bit! There's now still a virus on it though, I keep getting errors about how Internet Explorer stopped working even though it's not on there at all. I don't have a working virus scanner, any advice? D:
 
If you think you are infected please follow these intructions.

Please download Malwarebytes' Anti-Malware from here, here, here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If you continue to experience problems after doing this, please post a HijackThis log by doing the following:

Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
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