cant get on my computer(urgent!)

E

enrish

New Member
ok i dont know anything about my computers and my computer is pretty slow, so i goout to look for some advise to make it faster. i find a video that tells me 4 ways on how to make my computer faster. first was 'run' '%temp%' which i knew about, but did and deleted some stuff. next was disc cleanup, the person who made the video said it should take about 5min but it took mine 40min, when it was finished it said i needed an anti-spywear,changed my backround to saying' need anti-virus, computer at risk' and automatically downloaded an anti virus(i did the disc clean up last) b4 i did the diesc clean up i went to internet opinions and deleted all my browsing or w/e.

now i tried 3 out of the 4 and at the time they seemd to work pretty well so i look for another video this guy made, he had a video with programs to use. i tried 2 out of 4. ad-ware, good but took my internet away so i uninstalled. then avg free version. it kept having a pop-up saying 'virus' and i pressed force out or something like that because if i didnt it would continue popping up. then it said 'could crash computer' i pressed yes because otherwise it would continue popping up. then it said 'couldnt heal'. btw i also had this program pop-up stopper to stop pop-ups yet they still came through.

anyways to the problem. my computer is now all messed up. i tried to scan my computer with avg, after a min and 40sec nothing was scanned, so i decided its just time to make al lthese problems go away and system restore. i go through with it, my computer shuts down for the system restore. when i press my user ot log on and finish the system restore it says 'loading personal files' then 2secs later says 'logging off'. this happens on both user so now i cant ever get on my computer.

can someone please help me? i want to get back on my computer.
btw idk if the story was neccessary or not but i figured i told everything that happen you would undestand the problem or or maybe it willl help
 
What were the names of these programs this guy had you install? Could you also send a link to the video, etc. Also, it looks like you might need to get a bootable antivirus disc, im not aware of any free ones myself, but someone here should be able to point you in the right direction.
 
http://www.youtube.com/watch?v=AUmJWNbhRSo

i did step 1, then tried step 2 but then it said there was an error so i did step 4. after a while i came back and tried step 2 again, this time it worked but when everything finished it said i needed an anti virus, installed one and changed my backround to a blue screen and saying i need an anti virus.

http://www.youtube.com/watch?v=FTytNMm26tY

i only downloaded ad-ware but i removed it becuase it took away my internet for some reason, then i installed avg.
also he sent me a link in a private message for a pop stopper.

http://www.download.com/Pop-Up-Stop...6_4-10048866.html?tag=lst-4-1&cdlPid=10490082
 
k well is there anything i can do about it? i heard i need an XP disc but gateway never gave me one when i bought my computer, is there a cheap or free way to fix my computer?
 
First boot up in SAFE MODE and run the scan again(safe mode is achieved usually by pressing F8 repeatedly during POST screens) and let us know how you get on, I doubt AVG will be enough however- if that's the only AV you have then give it a try ;)
 
alright ill try it again, but safe mode hasnt been working lately, it worked like once out of the 10 times i tried, ill give an update on it later tonight
 
You must log in or register to reply here.
Back
Top