Can't run System Restore

bobtheninja

New Member
Hello,

I think that I've contracted a virus on my computer. Here are the effects of it, I think.

*It disables my Norton. Furthermore, it doesn't allow my computer to even recognize that I have Norton installed.

*I cannot run a lot of programs on my computer. I especially can't access them through my start menu.

*When I open the help function the screen is blank.

*When I open the System Restore the screen is blank. That is, I can’t access it.

*The computer won’t open programs if I double click on them. I have to right click and then click open.

My hope would be that I could run a System Restore and go back before this happened, but as you can see above, that won’t work.

Here is what I’ve tried.

*I’ve tried running in the computer in safe mode. Still system restore doesn’t work in safe mode.

*. I’ve tried running System Restore through the start menu in system tools folder and the run function on the start menu

*I ran the msconfig progam and disabled a lot of the garbage from start up and restarted the computer. The system restore doesn’t work.

Any advice or clues of what I could do.
 
Sounds pretty fatal to me, Bob. If you can still access your files, upload them all to removeable media such as DVD or HD NOW. Don't bother with the Files and Setting Transfer provided by XP - it's slow and not very good.
Then you'll have to start all over again, I'm afraid, reinstalling Windows from your system disc.
My experience of this level of problem is that your system will only get worse; if it was a virus, or more likely some dodgy software, the damage is probably already done.
 
If it is a virus, I doubt that System Restore could fix it. If you can't run Norton from you HD then I think there are other ways to scan for viruses. I think one was is to boot in safe mode and run norton from a CD. I know it sound crazy but I heard it from a reliable source.
 
if you are still able to get online with this system, you should be able to do a google search and find one of the sites that can scan your system for viruses from the website. that would at least tell you if it does seem to be virus related or not.
best advice though, back up data and reload windows completely
 
I had a problem like that before, yes what that one dude said above was true, you could always put norton on a disk and make an autorun script on the cd...but it turned out that a virus wasnt the problem. The windows XP service pack 2 was the problem, if u dont recall there were many bugs and problems for service pack 2...

for me, lessoned learned: get a hard drive ghost (ex: norton ghost) so you can backup yoru harddrive every once and a while and if something goes bad, format your drive and install the mirror image that you ghosted onto another harddrive....

sounds liek your screwed unless you can get that autorun virus scan onto a disk.
 
this is the safe exact thing that happened to my comp. the virus disables norton and then some timer thing pops up counts down from and shuts my computer down automatily. how do i reistall xp onto the computer. all i have is the system restore disk. when i put the disk in all that happens is a black screen and a blinking line.
 
how would i got about doing this, i got a disk for win xp from my bros dell and i have 5 system restore disk. can i do it with this?
 
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