cant scan from my Epson XP-342 computer

textbook

Member
It used to scan to my computer and still prints, but won't scan and keep saying

" Communication Error. Check the Connection. "

How do I sort this problem out?
 

johnb35

Administrator
Staff member
Reinstall the printer, this time if windows firewall pops up and asks if it's needs to be configured then allow it. Make sure you install the full software suite as well, not just the driver for it.
 

textbook

Member
Reinstall the printer, this time if windows firewall pops up and asks if it's needs to be configured then allow it. Make sure you install the full software suite as well, not just the driver for it.
Where do i download the new program from?

Got the following installed-

epson easy photo print 2
epson photo scan
epson event manager
epson eweb print
epson manuals
epson printer connector checker
epson scan2
epson scan osr component
epson software updater

epson -XP 343345346 series printer uninstall
epson netprint

So I uninstalled easy photo scan and now it seems to scan. Maybe that was interferring
 
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