CDrw/dvdrom drive failure in an HP notebook

A

amped-up

New Member
Hi! Newbie to this forum. I am in search of some help.

I have an HP Notebook that up to a few days ago was just fine. It is a 5 year old HP zt1130 with a celeron 1.13 processor. It was serving me just fine. The cdrw-dvd-rom drive does not function.

It is equipped with a Toshiba CD-RW/DVD Rom drive, Model Number SD-r2102. It has stopped functioning. If I go to my computer, it isn't even listed there as installed.

If I place a cd in the drive, it spins for about 5 seconds, then stops.

If I go to the add hardware from contol panel, the drive has the yellow exclamation point. when i click "next" i get this message: Windows cannot load the device driver for this hardware. the driver may be corrupted or missing" (code 39)

IF I GO TO THE DEVICE MANAGERAGAIN THE DRIVE HAS THE YELLOW EXCLAMATION POINT. if i click the "driver " tab" and click "update automatically" i'll get the same message saying" there was a problem installing this hardware". "windows cannot load the device......
or with other drivers, i'll get the message: the wizard could not find a better match for your hardware than the software you have currently installed"



My questions are:
1) could the drive the drive is shot?

2) should I try different drivers? if so, where would I get one?

3) if the drive is shot, is it easy enough for me to replace? The notebook has a slider switch on its bottom that allows me to slide the drive out of its bay. it simply slides in an out of the bay and connects to the computer when fully installed. are replacements (if avail;able...see question 4)simply plug and play??

4) will the architechture of the machine support a dvd-rw cd rw combo drive?

5) if the drive is shot, where would you purchase one? are drives that install this way still made?? if so which one might you recommend?

any advice you might offer would be appreciated,

STEVE
 
the first test to perform to see if the drive is dead is to put a bootable disk into the drive and see if it boots from the disk (make sure that the boot order puts the CD rom in first in the bios). While in the bios its best to check to see if the drive is detected.
If the drive is detected and it can boot from the bootable disk then its likely to be a problem with windows; you'll need to reinstall your operating system.
Also, the drive is quite easily replaceable; any slimline drive will fit but the main problem you'll have is finding one where the bezel for your current drive fits the new one. Any drive will do as long as the bezel fits.
If you can find the exact model for your drive (the bios or the sticker on the underside of the drive is a good place to look) then you might be able to hunt down the correct drive; giving the manufacturer a call might also help here.

*EDIT* - just read your post more thoroughly; the exclamation mark next to the device in windows says to me that its a windows problem; do a system restore (from the manufacturer's disks if you can; if not just reinstall windows) :)
 
Hairy:

thansk for taking the time to answer my post.

I would love to restore the computer... the problem is i can't get the restore disk to boot up in the cd drive. any suggestions here?

steve
 
Hey!

I got it!

I changed the boot order, and was able to use the system recovery discs to resotre the computer, and voila! sc rom works again!
To quote my favorite hero, Homer Simpson," I am so smart, I am so smart, smrt, smrt."

Later,
Steve
 
You must log in or register to reply here.
Back
Top