computer goes off..

R

rob55

New Member
I dont know a huge amount about computers so excuse me for the lack of info on this.

I got a tiny computer about 2/3 years ago, ever since I got it it has turned itself off. This might not actually be what happens but the screen goes blank(says no input) music sometimes carries on playing untill the end of a song etc but not always, and the cooling fan stays on but there's nothing i can do and i have to turn the computer off at the power supply at the back then turn it back on.

does anyone have any idea what is wrong with it and what i can do about it?

thanks

rob
 
sorry i also forgot to mension it mainly does this when playing games but also does it when im just on the internet etc..
 
they basically said there's nothing wrong with it and that it must be one of my components such as my monitor causing the problem, they went bust pretty soon after that and i had problems getting anywhere with the support centre after that, they told me to try using the backup disk to completely wipe and re-install everything but that had no affect whatsoever, it cant really be the monitor etc because everything i have now is new since then... if its any more help to anyone its a AMD Athlon 64 3400+ 2.4ghz processor, 512 MB RAM, i have XP with SP2, nvidia gforce FX5200 graphics card..
 
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hmm i doubt its the monitor as this is a brand new one ive just got last week and ive tried several others and exacly the same thing happens.perfectly possible that the video card is overheating but it happens sometimes almost as soon as the computer has booted up so i cant see that being the case?

Ive been told that some companies such as tiny have problems with the software they give out free on their computers, could this be the case, if so would me putting a new windows XP on the comp and downloading all new drivers help?
 
just an update, just tried to play a game n the comp did it again so i thought id check stuff out, my modem was still fine, both the usb and ADSL lights stayed on, the computer didnt once try to access the hard drive, the cooling fan/fans stayed on and i couldnt turn the computer off with the normal on/off button at the front i had to cut it off at the power supply at back of comp. dont know if this info makes any difference at all but I hope so because its really annoying as Im sure you can imagine....
 
lol as I live in the UK we dnt have AC in our houses lol its freakin cold enough all ready!! lol, Im not tryna argue against u as im 100% sure u know more than me but wouldnt a heat issue take time to have affect? it seems its almost ALWAYS when i try to run some games (that my computer should easily be able to handle) and wouldnt inefficient power supply actually cause it to turn off? :S sorry for the misleading thread title lol
 
rob55 said:
lol as I live in the UK we dnt have AC in our houses lol
Click to expand...

Actually we do, at a frequency of 50Hz, now onto the issue at hand...

It could be a goahics issue or a PSU issue, perhaps you could run a stress-testing program to see if it shuts down.
 
lol he dont mean alternating current m8, espeically as thats all you can legally have in the uk due to the fact that its almost impossible to let go of a bare wire for example that is DC... he simply meant an Air Conditioner to aid the cooling of the computer...please correct me if im wrong? lol
 
oh and the graphics issue thing, take RTCW for example. my computer should run that exceptionally easily as its specs only ask for 16mb graphics and mine's 128mb. can you give me any links for a stress-testing program please? or name one?
 
Open The case, Try putting a fan blowing into your Case, It MAY be a heat issue

If does no good

Remove GPU (or was it integrated card)

Blow off all dust,

Re-Insert.
 
Use PC Wizard 2007 to check the temperatures and the voltages as it may be one of those two that's causing it and take a screenshot. Oh and putting Air conditioning on a computer bad practice because it's very moist air that is exhausted from the unit which can cause condensation and ultimately failure.
 
Exactly why i said a FAN not an AIR CONDITIONER.

You would be suprised at how quickly things in a computer heat up mate


My computer has been on for 2 minutes and already the GPU is on 52 Degrees

(standard is 64 Degrees for my Card)
 
Ive used the PC Wizard 2007 to check voltages and temp, they're all fine. although of course the computer is staying on at the moment lol, is it possible that it could be a sudden power surge causes the computer to do this? if so is it possible to save the info from pc wizard as i use the computer to check this?
thanks..
 
is there likely to be any negative consequences of doing that? jw as like i said, i dont know much at all about computers.

also i dont think i can actually open the comp tower without breaking the shell, evidently TINY didnt want us getting inside :p lol
 
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