computer keeps restarting or freezing

[lincsman]

Hi there, my computer keeps restarting, freezing etc., once the internet stopped working. Already did a virus scan perhaps is the SSD? Any help is appreciated.

 

[johnb35]

Possibly a failing hard drive. Try this. Boot to safe mode options, arrow down to "disable automatic restart on system failure" hit enter. It will boot as normal. The next time it wants to restart, it should bluescreen on you. When it does, do this.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

[Geoff]

Is your CPU or video card overclocked? If so, try lowering or removing your overclock and see if it goes away.

 

[lincsman]

I defragmented the SSD and its working well for now

 

[johnb35]

Fyi, never Defrag an SSD. You'll kill it fast if you do it often.

 

[Geoff]

I defragmented the SSD and its working well for now

Why would you defrag an SSD?

 

[lincsman]

good point. Turns out there was a dust build up on the CPU and so thus overheating. Hasn't crashed for a while now that I cleaned it off.

 

[Darren]

You're not still using the stock cooler are you?