computer not recognizing IDE drives after Graphics install

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Robbyho

New Member
I installed an ATI Sapphire HD3870 and after my computer stopped recognizing my two IDE drives and only my sata drive. I check cables and all seems fine, the only difference is that the graphics card was installed. i updated the bios and can't seem to find any advice online. Any ideas what i should check?

Thanks, the computer is:

xp professional 32
mobo - Intel DG35EC Socket 775 Motherboard
CPU - Intel Core 2 Duo E7400 2.8Ghz 3MB 1066FSB CPU
Ram -ULTRA 2048MB PC5400 DDR2 667MHZ
HDD - Seagate 500GB Serial ATA HD 7200/16MB/SATA-3G

One ide is a 500g seagate I believe and the other is an 80 gig maxtor. Both are older, but they were recognized fine before.
 
Have you disconnected the 2 drives when you put in the video card? Check the master/slave position on ide cable. And did you hear both drives spinning up normally?
 
ULTRA LS600 600W ATX POWER SUPPLY

Last night I removed the graphics card and the computer will now read the hard drives. I moved my important files, but I know that when I reinstall the graphics card I'm going to get the same problem. It's like the mobo disables the IDE slot whenever the graphics card is in place.

I didn't see if they were spinning before, but all the cables were plugged in fine and checked many times.

How should the master/slaves be set? again I have 1 sata which works and two ide hdds.

Thanks for the replies.
 
Master and slave settings are just for the IDE drives and depends on your configuration. Really though, as long as the drives don't conflict (both masters or both slaves) it doesn't really matters which is which setting.

Seeing as the drives work without the card, have you checked they are still spinning when it's installed? For others, it apparently has 32A on a single 12v rail. This isn't wonderful, but I'd think it'd be adequate.

Assuming the drives do spin up, do they show up in the bios while the card's installed? If so, have you tried/could you try another OS? Perhaps booting to a Linux LiveCD to see if the drives are mountable (IE if it's a software/windows problem).
 
On the IDE cable, MASTER drive to BLACK ide connector, SLAVE to GREY connector. If you didn't make any change, leave it as is.
Check if they spin up while the card installed.
Check bios for the drives when booting.
Check DEVICE MANAGER to see if there is any yellow question mark or exclaimation point anywhere.
 
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