Contacts Folder disabled.....?

P

Penguin88

New Member
I use Windows XP and Microsoft Outlook. When I go to format a New Mail Message and click the To: field it does not produce the Address List as it did in the past. Instead, I get a message that reads; "The address list could not be displayed. The Contacts folde associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions".

Any suggestions how I can reconfigure to get these features married up again?

Thanks, Penguin88
 
try this, Right-click on Contacts and left-click on Properties. Now look at the Outlook Address Book tab. Is it checked to be used as an address book?

or maybe this..............

right click on Contacts (on the Outlook Shortcuts bar)

select properties

Click on "Outlook Address Book" tab and check the box that says "Show this folder as an e-mail Address Book"

hope some of this helps you. :)
 
Thanks for the quick response John G. Unfortunately, I had already tried both of these suggestions and neither works. Hence my appeal to the Board hoping to solve this problem.
 
Solution found....!

Thanks to those who tried to help. I found the solution by doing a little digging and here it is for those who might have the same problem:

Start Outlook
In Tools, click E-mail Accounts
Click View or change existing directories or address book, then click Next
Click Outlook Address Book, then click Remove
Click Yes when prompted
Click Add
Click Additional Address Books, then click Next
Click Outlook Address Book, then click Next
Click OK when you receive a message to restart
Click Finish
Exit Outlook
Restart Outlook
Right click the Contacts folder and then left click Properties
Click the Outlook Address Book tab
Click to select the Show this folder as an e-mail Address Book check box (if not already selected), then click OK

Voila, it works....!
 
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