I have a Dell Inspiron 1545 that is almost 2 years old. When I turned on the laptop today I get this message:
AC power adapter wattage and type cannot be determined. Battery may not charge. System will adjust the performance to match power available. Please connect Dell 65W AC adapter for best performance. To resolve issue, reseat power adaptor.
The battery icon on my laptop says 0% - plugged in but not charging.
Dell wants $$ for their support/help as laptop is out of warranty. I did the troubleshooting steps they suggested. It said if BIOS was outdated it could cause AC adaptor problems. I tried to upgrade but I have to have 10% battery power to do so and could not finish this step.
I cannot see any breaks in the cord, but have heard it crackle 3-4 times when I plug it in.
My question is will it hurt to run my laptop like this? It works fine on AC adapter cord I just don't have any battery. I checked battery life and it said battery life is able to charge normally, however, it is reaching the end of its usable life.
So, what is wrong? Do I need a new battery or a new AC power adaptor?
Would appreciate any info.
AC power adapter wattage and type cannot be determined. Battery may not charge. System will adjust the performance to match power available. Please connect Dell 65W AC adapter for best performance. To resolve issue, reseat power adaptor.
The battery icon on my laptop says 0% - plugged in but not charging.
Dell wants $$ for their support/help as laptop is out of warranty. I did the troubleshooting steps they suggested. It said if BIOS was outdated it could cause AC adaptor problems. I tried to upgrade but I have to have 10% battery power to do so and could not finish this step.
I cannot see any breaks in the cord, but have heard it crackle 3-4 times when I plug it in.
My question is will it hurt to run my laptop like this? It works fine on AC adapter cord I just don't have any battery. I checked battery life and it said battery life is able to charge normally, however, it is reaching the end of its usable life.
So, what is wrong? Do I need a new battery or a new AC power adaptor?
Would appreciate any info.