Dell Power Supplies

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GodTom47

New Member
I have an XPS 410 with a 375w PS. And I have a 7950gx2 and an e6400, and on games like Company of Heroes and BF2 they crash to desktop and or restart my computer. Now on the nvidia website it says I need a 400w PS to run the 7950gx2 but dell will not give me a 400w PS all they will do is switch out the 375w for another 375w made from another company! I even talked to a manager, what do I have to do to get them to give me a 400w PS!!!
 
id just save yourself the hassle and buy a new PSU, your prolly going to want a quality one anyway plus you will then always have a backup so zero downtime if something ever happened.
To really answer your question...b*tch till someones ears bleed. Thats really your only hope and even then i doubt you will win.

Sorry...
 
GodTom47 said:
I have an XPS 410 with a 375w PS. And I have a 7950gx2 and an e6400, and on games like Company of Heroes and BF2 they crash to desktop and or restart my computer. Now on the nvidia website it says I need a 400w PS to run the 7950gx2 but dell will not give me a 400w PS all they will do is switch out the 375w for another 375w made from another company! I even talked to a manager, what do I have to do to get them to give me a 400w PS!!!
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You really expect Dell to do something? Nope, as you saw, they are gonna laugh at you. You should've built my friend.

Make them give a recall notice out about their PSU, that is their fault and no one else's. You could file a lawsuit for that, False Advertising, get a load of compensation money and Dell will have to shell out some money to the State and Federal Government.
 
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I agree, just get a new power supply and upgrade it yourself. However, you don't HAVE to have a 400w power supply. Typically requirements are over-rated because many power supplies are weak. If you get a 375w PSU and it has say 24A on the 12v rail, you might be just fine...
 
The_Other_One said:
I agree, just get a new power supply and upgrade it yourself. However, you don't HAVE to have a 400w power supply. Typically requirements are over-rated because many power supplies are weak. If you get a 375w PSU and it has say 24A on the 12v rail, you might be just fine...[/QUOTE]

Very True, Dell knows that, so they are hit or miss. Does everyone see why I am gonna put a "quarter-stick in my Dell's case?
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You probably can't switch out the PSU for a new one because Dell has proprietary motherboards and PSU (or BTX), so you're ****ed. Unless yours has a regular ATX PSU.
 
As already stated, the power recommendations are overstated in order to make sure that people who use low quality PSUs that aren't capable of putting out all the power they're rated for will still be able to use their video card.

It is not simply a problem of an insufficient PSU - Dell sell thousands of those systems, and if that were the case everyone would have the problem. Dell know the power requirements of their systems quite exactly, and will include a unit that is sufficient for the system, but provides very little upgrade headroom. It could, of course be (and sounds like it is), a defective PSU.

Be careful about upgrading the PSU yourself if your system is still under warranty, as it is likely to void the warranty. Personally, I'd return the system to Dell if possible - you've paid for the warranty, why not make use of it.
 
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