Doing an RMA with XFX - What can I expect?

linkin

linkin

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Okay, I'm just about ready to finalize my RMA for my 4850 with XFX. I have the address and everything, bought some stuff to package it in. How long will i be waiting for my replacement to arrive? I'm in Australia, and i've been told to send the card to XFX's Hong Kong RMA Centre, for which i have the address.

Major EDIT:

Long story short, XFX moved location and my RMA has taken twice as long as normal. but now they have sent a replacement, and the support has always been helpful, my questions answered and their recommendations given. They are truly helpful, the only downside was the amount of time it took and how they failed to notfiy me they were moving until after i sent the card.

But I am still going to buy XFX products. I already have a 5770 :cool: and hopefully, in a future build of mine, i will be using an XFX motherboard :D
 
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Sorry for total offtopic but how was that 4850 doing ? I'm considering buying one for 1280x1024.
 
Not a problem, for 1280x1024 they are great.

Might be better to get a 5750 for 5770 for DX11. 5770 performs the same as a 4870, so my guess is that a 5750 is equal to a 4850.

But why would get a 4850 when you have a GTX 275? It is vastly superior.
 
ehh it took awhile when i rmaed my 4650 took about 4-5 weeks to get it back by then i bought a new grphics card thought

edit yes it was xfx
 
4-5 weeks... :(

I guess i will buy myself another card in the meantime. that's what sucks about not having a mobo with integrated graphics...
still, it was free, so i can't complain ;)
 
linkin93 said:
Not a problem, for 1280x1024 they are great.

Might be better to get a 5750 for 5770 for DX11. 5770 performs the same as a 4870, so my guess is that a 5750 is equal to a 4850.

But why would get a 4850 when you have a GTX 275? It is vastly superior.
Click to expand...

its for my parents pc, and im looking for something ~$100, gl with your rma btw i hope it all goes smooth and fast :)
 
Thanks. My borther has declined to lend me his 4670, so i guess i'll be buying a $30 used card off ebay :o
 
My current XFX RMA is pending "diagnosis". Waiting to hear back from a tech.

I'm hoping the card will fail for them because it works for a day or so then loses
signal to the monitor. Hope they don't say there's nothing wrong with it.
 
Yay! My graphics card failed! My graphics card failed!

XFX MICHAELC said:
Your recent returns ref: XCR36744 has recently completed the testing process with the following status: {HXH045100 = FAULTY}
Click to expand...
 
So what are they planning to send you or have they not disclosed it? Hopefully, when i send mine in for repair, they won't have any 4850 cards/parts left, so they will send me a 4870 :D:D:D:D

Lol, i'm dreaming.

FYI: The 79xx cards were always faulty, whether they were AGP or PCI-E. maybe that's why only XFX sold them? i'm sure you can google the horror stoties of the XFX 7900GS/7950GT cards. someone got 4 dud replacements in a row. :eek:
 
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Orly? Mine worked flawlessly for a solid 2 years. Then just gave up I guess.

Here's the link. $180.63 shipped on 2/11/2007. lol
XFX GeForce 7900GS EXTREME

Newegg reviews were stellar for this particular card.

Here's an interesting article about this card too.
http://www.tweaktown.com/reviews/945/xfx_geforce_7900gs_extreme_an_overclocking_prince/index.html

It was a great card, and I never saw it's full potential because it was bottlenecked by an Athlon 64 4000+ and 2 gigs of DDR.

EDIT: I did ask for more info on the RMA but haven't heard back.
I'll just have to see what I get I guess.
 
My card arrived at my door on Tuesday, but I was not home to sign for it.

I called Fedex and asked if I could come pick it up, and they said "No, we must make a minimum of 3 attempts to deliver before you can schedule to pick it up".

I said "but I won't be home the next two days either, I'll be at work."

"Sorry sir, the soonest you can pick up your package is Friday".

Where is the sense in that? I told them I won't be there, but they're gonna send a courier anyway, to physically drive to my house, 2 MORE TIMES, and put the note on my door...
 
What? How thick can people get, especially shipping companies...

Anyway, sent off my 4850 the other day. XFX support have been nothing but helpful. The 8600gt can actually play GTA IV :eek: which provesthat it is a very CPU intensive game.

Will they deliver on saturday? i know you guys get saturday delivery over there. lucky.
 
linkin93 said:
Will they deliver on saturday? i know you guys get saturday delivery over there. lucky.
Click to expand...

No, turns out they bumped the delivery date at the last moment.

Finally got it today. I updated my post.

The only hassle was with FedEx. Pathetic really, what they pulled.

After I arranged to pick it up tomorrow, I sent them a rather expressive
email of what I thought of them making me wait the extra 2 days for my package.

They sent a reply, stating they were going to put it back on a truck again tomorrow!!!
For a 4th attempt!!!

I called again and told them about the email, and they said "what?!"
They immediately called to my local "Ground" station and the lady said she would
hold the package as soon as the driver got back so I could pick it up tonight, which she did, and which I did. Retarded FedEx.
 
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