Dreaded HP DV6000

E

enigmaz7

New Member
I have had several friends that have had this issue, today a third one died. He has a HP DV6000, it will boot up for about 1 - 3 seconds, and then cut immediately off. I have tried reseating ram, clearing CMOS, holding down the power button for 30, taking out HDD and one stick of RAM. I really don't know what else to do, lots of people are having issues but I can't find the solution online. Does anyone know of one? Would it be a safe bet to assume the mobo needs to be replaced? Thanks!
 
Yes, it would most likely be a motherboard issue. There are a number of HP laptops including the DV6000 that were made with graphic chips that have a high failure rate.
 
Mobo's probably shot. Up to him if he wants to fix it. You could try sending it to a company in NYC called L2 Computers and they'll replace the chipset on it.
 
Ok, thank you guys for verifying the mobo, really didn't want to spend money on it and it end up being something else. Has anyone found a tutorial on how to fix the chipset? I remember hearing you can heat it up or something, and it holds to the board better. I haven't been able to find one anywhere though.
 
I feel your pain. I bought my daughter a DV6000 back in 2007 for college and after 2 years issues began. I did everything to keep it going bu in March of this year, 2 months from graduation it died. So I had to get her another laptop... :mad:

It is definitely a motherboard issue due to the absolutely poor chipset design that caused heat that literally warped the board in some cases.
 
enigmaz7 said:
Ok, thank you guys for verifying the mobo, really didn't want to spend money on it and it end up being something else. Has anyone found a tutorial on how to fix the chipset? I remember hearing you can heat it up or something, and it holds to the board better. I haven't been able to find one anywhere though.
Click to expand...

It requires disassembly of the entire computer, and then you use a heatgun to reflow the GPU. I've has some success with this method, although there is no guarantee the problem won't come back.
 
PohTayToez said:
It requires disassembly of the entire computer, and then you use a heatgun to reflow the GPU. I've has some success with this method, although there is no guarantee the problem won't come back.
Click to expand...

Ok I will give this a shot, is there any way it can damage the other parts? Considering all I do is apply heat to the GPU. I don't want to damage parts I could salvage. Also are there any tutorials online for this. Thanks!
 
enigmaz7 said:
Ok I will give this a shot, is there any way it can damage the other parts? Considering all I do is apply heat to the GPU. I don't want to damage parts I could salvage. Also are there any tutorials online for this. Thanks!
Click to expand...

The only thing to salvage from it is a hard drive and the screen.
 
voyagerfan99 said:
The only thing to salvage from it is a hard drive and the screen.
Click to expand...

Uh... pretty much everything is salvageable except the motherboard. While the body/keyboard/cables aren't particularly useful other than to sell on eBay, the optical drive, WiFi card, and RAM should all be good.

enigmaz7 said:
Ok I will give this a shot, is there any way it can damage the other parts? Considering all I do is apply heat to the GPU. I don't want to damage parts I could salvage. Also are there any tutorials online for this. Thanks!
Click to expand...

Since the process requires removing the motherboard from the other parts, the only real risk is further damaging the already toasted motherboard.
 
PohTayToez said:
Uh... pretty much everything is salvageable except the motherboard. While the body/keyboard/cables aren't particularly useful other than to sell on eBay, the optical drive, WiFi card, and RAM should all be good.



Since the process requires removing the motherboard from the other parts, the only real risk is further damaging the already toasted motherboard.
Click to expand...

ok cool, I will give this a shot. I do not have a hot air gun, will a torch work as long as I don't hold it to it? Thanks for all the help!
 
enigmaz7 said:
Ok, thank you guys for verifying the mobo, really didn't want to spend money on it and it end up being something else. Has anyone found a tutorial on how to fix the chipset? I remember hearing you can heat it up or something, and it holds to the board better. I haven't been able to find one anywhere though.
Click to expand...

I have a dv2000. There are similar issues with the dv2000, 6000, and 9000. The YouTube link I was given on the HP forums (try there) show a guy placing a cut-out piece of copper sheeting on some thermal paste on top of the video chip and then putting everything back together. You'd want to take the heatsink and fan off first and blow all the dust out of there, if there is any.
 
enigmaz7 said:
ok cool, I will give this a shot. I do not have a hot air gun, will a torch work as long as I don't hold it to it? Thanks for all the help!
Click to expand...

The YouTube video I saw, the tech uses a pen torch and says to heat the chip to about 240 degrees F. I have no clue how you would know when it's at that temp though.
 
enigmaz7 said:
I have had several friends that have had this issue, today a third one died. He has a HP DV6000, it will boot up for about 1 - 3 seconds, and then cut immediately off. I have tried reseating ram, clearing CMOS, holding down the power button for 30, taking out HDD and one stick of RAM. I really don't know what else to do, lots of people are having issues but I can't find the solution online. Does anyone know of one? Would it be a safe bet to assume the mobo needs to be replaced? Thanks!
Click to expand...

Got this from the HP forums. Hope it helps:

HOW TO FIX YOUR DV6000/DV9000/DV2000

All the Problems described in the previous posts are Graphics Related..
Faulty Nvidia Chip..Both Intel And AMD Based Motherboards..Though More Common on the AMD..

The symptoms of the Laptop Powering on and Shutting Off Repeatedly..Or.. Powering On and Having No Video...Or... Power Strip Lights Up, Beeps,Shuts Down...Or..No Power At All...Or.. Intermittant Loss Of Wireless/Video Goes In And Out/Touchpad Slows and Freezes..

To Fix this issue, You will need to Reflow The Graphics Chip.

I will Explain In Full Detail As To The Correct Method Below....

HP DV6000/DV2000/DV9000 Compaq v2000 Video Chip Reflow Instructions

First Step Is Complete Disassembly Of All Parts And Components..
Remove RAM, Remove CPU, Of Course Remove Heatsink and Fan assembly.

Next Step is Insulating the Motherboard... You need to Protect The CPU area, The RAM area, Cover any plastic Plug ports.

Try to leave 1/4 inch area around the edge of the chip free of insulation.

To Insulate the Board.. I use thick pieces of Tin/Aluminum, you can fold up some aluminum foil (tin foil) About 4 folds thickness....

Now that you have your Motherboard Insulated... Make Sure There's Nothing Flamable Or Burnable Below the Motherboard... it will get quite hot underneath.

You will need a Heat Gun.. You can get one of these at your Local Home Improvement Store, they cost about $15 - $30.. You Will Use ONLY the LOW Heat Setting... I REPEAT..... USE ONLY THE LOW HEAT SETTING ....

Next You Will Need Some Coins.. Yes Coins..
8 Quarters and 2 Nickels... Put the 2 Nickels On the Bottom and Stack Quarters On Top...
Place The Stack Of 2 Nickels And 8 Quarters On Top Of The Graphics Chip...

The Reason for using the Coins: Using the coins serves a few purposes...
1) It Helps Transfers the heat Into The Chip More Evenly/Slowly
2) It Helps Hold The Heat Longer/Then Helps To Cool Slower
3) It Gives The Correct Amount Of Weight That Is Needed To Press The Chip


A Thing To Look Out For...

Hewlett Packard is nutorious for using the RED epoxy around the edge of the Graphics chip.. this epoxy is used to help secure the chip to the motherboard...
This is a process that is Hand Done at the Factory.. And Some Boards Will Have Only A Little Amount of this, Some Will Have Alot of it...And Some are Only Done On The Corner Edges....

If There Is Alot of This On Your Chip, You Might End Up Needing To Carefully (REAL CAREFULLY) Remove as much of this epoxy as able to....You can use a Razor Blade To Lightly Scrape This Off... DO NOT MISS AND SCRATCH THE MOTHERBOARD!!! Go SLOW...

Now Comes The Heating Of The Chip...

Start With The Heat Gun About 6 Inches Away From The Top Of The Quarter Stack..You want to be holding the gun at a 45% angle.. Aim the heat at the Edge of the chip, You Will Start Rotating Around the Chip- around the outer edge of the chip...then use tighter circles concentrating on the quarter stack, then after about 30-40 seconds, slowly move closer to the chip...
Never Move the Heat Gun Closer than the Top Of Your Coin Stack...Then Pull It Back And Slowly Repeat.. The Chip Needs To Get Hot Enough To Re-Melt The Solder Balls On The Underside Of The Graphics Chip Back Down To The Contact Pads On the Motherboard.. and this takes Quite Alot of heating to Do.... You Must Not OVERHEAT the CHip... It Is Best To Underheat it and have to Redo.. than to overheat.. It will cause the solder to break down and even crack/split.. causing failure forever...
This process will take about 3 minutes total.. Once you shut off the Heat Gun.. Leave The Stack of Coins On The Chip And Let Sit For Another 5 minutes..

Now Remove The Coins(carefull they might still be hot)
Remove All Insulation.. Reinstall RAM, CPU, Heatsink and FAN Assembly (and Of Course Thermal Pads or Paste.. Note:. If Paste Is Used.. It Must Be Silver Paste...

Now You Can Connect The Power Button Strip/ Video Cable And The DC Jack Cable.... And Plug In AC adapter .. You're Now Ready To Test For Solid Power and Video....
 
enigmaz7 said:
I have had several friends that have had this issue, today a third one died. He has a HP DV6000, it will boot up for about 1 - 3 seconds, and then cut immediately off. I have tried reseating ram, clearing CMOS, holding down the power button for 30, taking out HDD and one stick of RAM. I really don't know what else to do, lots of people are having issues but I can't find the solution online. Does anyone know of one? Would it be a safe bet to assume the mobo needs to be replaced? Thanks!
Click to expand...

Here, these may help. I only watched the first one. Very thorough though. It was 18 minutes and does show step-by-step how to take everything apart piece-by-piece.

http://www.youtube.com/watch?v=bnkQNmKauEc&playnex t_from=TL&videos=iwVYWjDuwhA

http://www.youtube.com/watch?v=ctHTF3oNdxI&NR=1

http://www.youtube.com/watch?v=vR8L3B3eDr0
 
wow is there any rep system on here? I just logged in and checked the threads and you were very helpful. Thank you very much either way, I only found on decent for video for repair and it was iffy, I will have to try all this out today thank you!
 
Ok, I tried the above, and after 3 attempts it worked, so not sure how long it will last but it certainly is running now. So thanks for all the help guys.
 
ktec said:
Hope you can get it fixed for free. This may be the wrong class action I posted but there is one where HP ends up replacing or fixing for free
http://www.nvidiasettlement.com/
Click to expand...

Dear enizmaz7,

Sorry to hear about your DV6000 issue. HP did offer free repair service for certain notebooks with a certain Nvidia chip; however, that program has expired. Customers with the "Nvidia issue" were directed to www.nvidiasettlement.com to submit a claim. The last day for claims was March 14, 2011. Most of the notebooks in the DV6000 series have reached or will soon reach the end of life cycle. If yours hasn't we can discuss the available HP options. Fortunately, you have been given some good options by the Computer Forum.

Regards,

Priscilla
HP Social Media Ambassador

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP.
 
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