I am working on my friends laptop--his DVD drive will not show up in the hardware manager. He said he had just uninstalled NERO and DVD decrypter. Anyone have an idea of what could be wrong?
Thanks
XP or Vista? If you are referring to the device manager the drive may have gone or the data cable simply quit.
If the drive is not being seen in MyComputer or Windows Explorer then you would go into the device manager to look in the DVD/CD-Rom section there and right click on the effected drive to choose the uninstall option. Upon a system restart the drive is then redected and you simply have Windows run it's own search for drivers to reinstall it as a logical drive.
See if the drive shows up in the bios. Try to boot from it, or perhaps remove it and reseat it, or even try in another laptop if possible. If it basically works at a 'hardware' level, then you know it's something software related on the machine. If software was removed, try using window's system restore, or reload the software.
I was going to point at a possible need for using a restore point as one idea. Another would be swapping the data cable if that simply ley go on you there. That would be like having a wire come loose inside a contact from being jarred around from simply moving the portable.
Unfortunately you can't fit the dual nylon wrapped round cables inside a portable that will take a pounding in a desktop. The only problem with trying to see if the drive is listed at post time would be the manufacturer's logo screen commonly seen. You would have to go into the bios setup to look in the advanced or another section to see if the option to disable that was found there. Then everything including the memory count total as well as drives detected will be displayed onscreen.