DVD-rom doesnt recognise DVD's buy does CD's

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kurra_t

New Member
DVD-rom doesnt recognise DVD's but works with CD's

I have a samsung SD-608 model dvd rom. The problem is that it does not recognize or work with a DVD but it is fine with a CD. It reads cd's. But when i keep a dvd and try to open it simply says "please insert a disc in drive f:". I am clueless about it. Please help me. thanks for ur help.
 
Last edited:
thanks for the help.
but how come the cd's are being read. The drive has only one lens and if the lens failed it should have stopped reading cds too.
so my problem continues.......
 
I have the same problem, luckly mine is covered by dells 3 year warranty. The only problem is they ask a million questions before they send a guy out to repair it.

Is there anything i can do to troubleshoot before i get dell out?

ta
Mike
 
You can try with a firmware update.

A quicker, potential solution is to uninstall the drive from Windows, reboot and let Windows automatically reinstall the device for you. To do so, (1) Control Panel, (2) System, (3) Hardware, (4) Device Manager, (5) Expand the DVD/CD-ROM Drives entry, right click on thr troublesome drive and uninstall it. Now simply reboot and let Windows try and repair itself.
 
Not working even after this. I think i lost my drive. maybe it is time for a new one. any way thanks for ur help.
 
kurra_t said:
thanks for the help.
but how come the cd's are being read. The drive has only one lens and if the lens failed it should have stopped reading cds too.
so my problem continues.......
Click to expand...
DVD's and CD's are read on different lenses.
 
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