T The Dane New Member Jul 23, 2014 #1 I did sent it to the store and got the RAM replaced under the warranty. But now there is no sound, and it seems that speakers, soundcard and mic is working, according to Windows 8.1. But no sound at all. My specific model is EasyNote TE69KB.
I did sent it to the store and got the RAM replaced under the warranty. But now there is no sound, and it seems that speakers, soundcard and mic is working, according to Windows 8.1. But no sound at all. My specific model is EasyNote TE69KB.
johnb35 Administrator Staff member Jul 24, 2014 #2 Make sure the right output is selected in sounds in control panel. Does device manager say sound device is working correctly?
Make sure the right output is selected in sounds in control panel. Does device manager say sound device is working correctly?
T The Dane New Member Jul 25, 2014 #3 Thanks Johnb35 Yes - it is saying "This device is working correctly".
turbodiesel Member Aug 10, 2014 #4 Check the manufactures websites for driver updates If you suspect the problem to be a result of the RAM replacement then send it back to the store Do not attempt to fix this yourself because you will void your warranty!
Check the manufactures websites for driver updates If you suspect the problem to be a result of the RAM replacement then send it back to the store Do not attempt to fix this yourself because you will void your warranty!