Error initialising communication with LMS

[Cristian]

Hello everyone.
I’m trying to complete an e-learning but an this error comes up.
I tried to download flash player, update Java to the latest version but none of that seems to work.
Does anyone know how to help me?
This is what appears when I click OK
0:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - intReCheckLoadedInterval=250
1:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - intReCheckAttemptsBeforeTimeout=240
2:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - IFrameLoaded
3:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - In GetAICCURL
4:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
5:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - Querystring value =
6:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - GetAICCURL returning:
7:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
8:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - Checking IFrame
9:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - blnCanUseXMLHTTP=true
10:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - AICCComm - blnCanUseIFrame=true
11:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - ----------------------------------------
12:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - ----------------------------------------
13:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In Start - Version: 3.8.2 Last Modified=04/07/2016 12:53:07
14:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Browser Info (Netscape 5.0 (Windows))
15:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - URL: https://ukpeoplestuff.com:8888/contentstorage/CrewTrainer/CT_QRG_XSD/index_lms.html
16:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - ----------------------------------------
17:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - ----------------------------------------
18:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In ClearErrorInfo
19:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
20:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
21:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - strStandAlone= strShowInteractiveDebug=
22:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Standard From Configuration File - SCORM
23:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Using Standard From Configuration File - SCORM
24:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In LMSStandardAPI strStandard=SCORM
25:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Calling Standard Initialize
26:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In SCORM_Initialize
27:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In SCORM_ClearErrorInfo
28:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Grabbing API
29:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In SCORM_GrabAPI
30:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Searching with improved ADL algorithm
31:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In SCORM_GetAPI
32:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - SCORM_GetAPI, searching parent
33:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In SCORM_ScanParentsForApi, win=https://ukpeoplestuff.com:8888/cont...l&lms_log_debug=on&lms_signed=on&lms_debug=on
34:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Error grabbing 1.2 API-Errorermission denied to access property "API"
35:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - Unable to acquire SCORM API:
36:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - SCORM_objAPI=object
37:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
38:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - ERROR - LMS Initialize Failed
39:Fri Nov 17 2017 16:35:52 GMT+0100 (ora solare Europa occidentale) - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

I hope I posted that in the right section, otherwise I’m really sorry and I’ll move it to the right one eventually.