external h.d. setup problems

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pyroguy_3

New Member
I just recently purchased an adaptec 2.0 usb external hard drive enclosure (ACS-100) to house a 60 gig western digital hard drive. I have been trying to get my computer ( compaq presario R3000, running windows xp) to recognize it, but nothing happens. when i first connected it, a message came up saying that there was an error or complication or something in installing it or something with the recognition of the device maybe? The box says the driver cd included should only be installed on windows 98SE, but i think i accidently installed it. however i uninstalled it also. I have searched the adaptec website for information but my product isn't listed anywere on the entire site .If you could provide any help to get this thing up and running i would be greatly appreciative.

Respectfully,

Andrew.
 
I could not find it anywhere on the site either. i tried putting in the serial number on the box it came in, but it said the number did not exist. i think that i may just return it to the store i purchased it from and try to find a different enclosure. I'm not too impressed with adaptecs ability to design a product and then have it not work and no possible way for me to get help.
 
For the sake of anybody searching to fix a problem like this, i will outline what i did to fix my particular one.
1. returned stupid adaptec case to best buy; reasons:
-no manual/instructions
-product was not listed ANYWHERE on adaptecs website i.e. obsolete or search function
2. went to circuit city and bought ADStech usb 2.0 hard drive kit
-only 10$ more and comes with:
+fan
+full instructions plus trouble shooting 'tips'
3. read through instructions and found that i had my drive set to slave, set it to master (what it should have been). this was given in the manual!!!
-to set to master/slave/etc just refer to the casing on your h.d. usually, and it will give the allgnment of the bridge that fits over the pins.
4. connected h.d. and hooked it up to my computer.
5. started computer, h.d. recognized in the device manager(right click my computer, manage, there you go), but does not show up as a drive in 'my computer' or
6. futzed around until i realized that i had to repartition my drive and format it again.
-i had taken it from a previously used computer and needed to reformat it to my comp's specs basically.
7. go to disk management in the computer management (see above) and right click on the drive you want to format.
-choose delete partition ( you should probably not have anything on the drive you want to save...)
- delete partition...
-right click drive
select new partition
-create it to your specs
- yay!
 
u dont need the driver cd with 2k and xp. also sometimes if it is a maxtor or MAYBE wd you might have to install their program MAXTOR, maxblast 3.
 
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