External hard drive error

ksaarine

New Member
I have a 3 year old Gateway which was running really slowly, so I purchased an external hard drive to try and remove a few of the files in hope of speeding up my computer.

I plugged it in as per directions and left for school as the files were transferred.

When I came back the computer had shut down. I tried turning it on again a few times but no luck. It will start up to the start up menu screen and say Gateway, with the few options (Click F1, etc.) Then power down again.

A fellow student said that it sounded like a scratch on the internal hard drive?

Any feedback would be greatly appreciated!!!
 
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