Whenever I boot up or re-start my computer, my external HD doesn't get recognized. There's nothing wrong w/ the external, as it worked great on my old laptop. Ever since I got my new laptop though I have to re-install the software after I boot up or re-start my computer. Once I re-install the software, it works fine; that is until I have to boot up or re-start. My external connects via USB. I'm sure this is an easy fix, but I just don't know how to do it. Any help would be greatly appreciated. Thank you in advance.