Firefox Problem

grimxx

New Member
Well everytime I click the icon the screen goes blank then pops up with the firefox bowser any ideas:confused:
 
If you are only giving it a simple single not double click to see FF open right up then you will need to look at your settings in the folder options of MyComputer or Windows Explorer. Once you have the general tab open look at the third and bottom option there for opening folders by single or double clicking on them. If that is set to single that can effect your desktop icons as well.
 
well this is only with firefox that it happens and im double clicking it edit well now everytime I click firefox does the black screen then changes to a low resolution but when i click out it goes back to the old resoulution any ideas
 
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Perhaps the one main idea that could see this problem corrected is the removal of the current copy you have and try a fresh download. Something went wrong with the current installation since you are seeing this only with FF and not IE or Windows in general. Whiich version is that? Is this the 2.0 or an earlier release?
 
its 2.0
Edit unstalled and installed different versions but nothing working for some reason it just wants to default firefoxes resoulution to 640 by 800 can anybody help
 
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That's an odd one for sure to see the screen to go blank with the 2.0 version you had on. With two IE 7 windows open just now I saw 2.0 open right directly up tp the assigned home page with a normal screen. That makes me suspect a problem with the display drivers or some program clashing with it there.

2.0 opens right up to the 1280x1024 resolution set as default for lcd use without any problem seen here on both XP and Vista alike. You could try temporaruly unloading the programs running in the background even antivirus and firewall types by right clicking on the icons if seen in the system tray to shut them down there or use the msconfig to reduce the numner of things that load with Windows in the startup group there to isolate a possible problem there. A firewall can definitely cause problems at times with different types of browsers.
 
You either had a bad download or something else running on the system there is playing havoc with you. Otherwise the 2.0 version and latest TBird went on here without a hitch! Probably a good clean install with another fresh download would go on well. But first remove this installation totally. You may want to use a registry cleaner along with looking for the folders seen in Program Files and under your user name in the Application Data to get those. Then go for the fresh copy to see if you get better results that way.

While not constantly using FF here on Vista as well as XP I've seen the problem you are having. This is more likely some other software hampering you there like an active firewall or internet protection if you have anything like that running. Firefox generally sees less problems then IE or other browsers for the most part.
 
try completely removing firefox
I found this on some website

1. Go to Control Panel>Add/Remove Programs in XP or Control Panel>Programs & Features in Vista, and if a 'Mozilla Firefox' entry (or similar) exists, select it and click Change/Remove and uninstall it. Reboot if required.

2. Go to your Documents and Settings\[username]\Application Data\Mozilla directory in XP, or the \Users\[username]\AppData\Local\Mozilla and \Users\[username]\AppData\Roaming\Mozilla\ directories in Vista and delete the entire \Firefox subdirectory and all of its contents. Note that this will delete all of your bookmarks and saved settings, so if you want to backup any or all of your current Profile, see the Customizing Firefox section on page 7 of this guide first. Typically all that I would recommend you backup and restore is your bookmarks.html file.

3. Go to your \Program Files\Mozilla Firefox\ directory and delete it and all of its contents.

4. you can use the Registry Editor (Start>Run>Regedit) and delete the following keys - that is, right click on their name in the left pane of Registry Editor and select Delete:

[HKEY_CLASSES_ROOT\FirefoxHTML]

[HKEY_CURRENT_USER\Software\Classes\Applications\firefox.exe]

[HKEY_CURRENT_USER\Software\Mozilla]

[HKEY_CURRENT_USER\Software\MozillaPlugins]

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla]

[HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org]

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins]


then try reinstalling the latest version, and make sure you have to latest flash player
 
The bookmarks themselves can be backed up to another folder since that is only a compressed archive only. The other files and folders would see replacement upon installing a fresh copy where you could then import those and simply re-open those pages and add them back in at that time.

With the registry an easier method found is with a freeware known as RegCleaner that opens upto a main windows that lists all programs installed including Firefox and Thunderbird if you are running that as well. That however is separate unlike what is seen with IE and Outlook Express/Windows Mail. Note the ease of this seen in the screen capture below for the free cleaner you get at http://www.dewassoc.com/support/useful/regcleaner.htm



This would be used after first going into the Control Panel to follow the advice given by holdenssx there. Once uninstalled and the registry keys are removed you then delete the remaining files and folders(except perhaps your bookmarks archive file) and go for the new copy.

RegCleaner simply saves the time from going from one branch to another for one entry at a time using the regedit command at the Run prompt and opening that window showing all main branches and "hives" as they are called. The freeware will also cleanup anything else left in the registry from other uninstallers all in one move. Delete those seen and run the cleaner by going to the "tools" link on the menu bar and clink the registry cleanup link to bring out a second menu. The "do them all" is found there instead of using one option at a time for a good cleanup. Note the Thunderbird items seen there are for example. The others are the ones to actually see removed.
 
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