Freezing/bsod

K

karamana

New Member
Hello I recently got a new ssd drive. I installed windows 7 onto it and I formatted my old hard drive with xp to use as a storage drive.

Now the problem is when I am using a application or doing pretty much anything that program will lock up but everything else will work (sound still plays mouse still moves other programs work fine) but then all the other programs start to lock up and then the sound stops to work but I can still use my mouse. If I hover over the windows bar it will give my the loading mouse and I can not use ctrl+alt+del or other similar commands. Then if I leave it alone it will either unlock or it will blue screen of death and restart.

Any idea what this could be? Thanks!

My specs are:
Windows 7 ultimate x64
Amd Phenom x6
geforce 9600gt
4gb of ram

I have nothing overclocked and I have all drivers up to date. I have scanned with comodo and spybot s nd d but found nothing. I also checked my storage drive for bad sectors but it said there was none
 
Last edited:
Let's find out more information about the blue screens.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Thanks for the reply, pretty cool program. Here is the BSOD I got

==================================================
Dump File : 112311-10561-01.dmp
Crash Time : 23/11/2011 22:04:13
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+24d30d
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+80610
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112311-10561-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 335,384
==================================================
 
Whoops, I guess not. I will update them and see if it fixes the problem. But I do not see how graphics drivers would make my computer lock up when listening to music or browsing the internet. Thanks for the help
 
I am not too sure, I never had any problems with this system untill I added the new ssd and upgraded to windows 7 so I doubt it is any of the old hardware. But I have the M4A89GTD PRO/USB3 from asus
 
KMODE_EXCEPTION_NOT_HANDLED stop (blue screen) message indicates that a kernel-mode process tried to execute an incorrect or unknown processor instruction.This error handler is a default error handler that catches errors not associated with other specific error handlers.Try to go in the BIOS and disable options such as CACHING or SHADOWING or simply load OPTIMIZED DEFAULTS and see if that fixes the problem.Also try to delete the drivers which do not work properly and install the correct ones again.Also run the memory scanner to be sure it has no issues.In the device manager be sure to show HIDDEN DEVICES and then take a GOOD look at each one and let us know are there any bad signs on some of them such as QUESTION MARKS or EXCLAMATION POINTS.

By the way if you ever see IRQL_NOT_LESS_OR_EQUAL,in most times it is the memory issure,but not always.It can be a simple SP lol.Once of my computers can't have XP SP1 or SP2 and whenever I attempt to install XP SP1 or SP2,that error occurs while with XP SP3 it doesn't.

By the way do you maybe get "KMODE_EXCEPTION_NOT_HANDLED in win32k.sys" ?

If yes,the reason can very likely be a virus called Backdoor.NTHack.That virus launches Dl.bat in folder "InetPub\Scripts" and that installs Firedaemon.exe,Sud.exe,Os2srv.exe and Mmtask.exe on the computer which together with files called "Sud.exe" and "Index.exe" start as services and they can cause this blue screen even in SAFE MODE.

So if that's the case,in the registry editor find: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

The value there is called GinaDLL REG_SZ.
You might have:

Gina.dll = Newgina.dll
Original Gina.dll = Msgina.dll or Awgina.dll

So rename the file "Newgina.dll" to "Newgina.old".
Also rename the source Gina file such as Msgina.dll to "Newgina.dll".That renaming of the source Gina file enables loading "Newgina.dll" which is in the registry.

If you can't find the file called "Newgina.dll" then the value called "newgina.dll" in GinaDLL you can replace with "msgina.dll" or "awgina.dll" in the following registry location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

That will enable loading the file "Gina.dll" from the memory cache.

Anyway this virus is so damn rare and it is usually the cause in Windows 2000 or other newer NT systems,but it is very unlikely it is in Windows 7,but if that's the case with you,it is a lot easier to reinstall Windows then deleting the virus.

Anyway first take a look at the device manager with hidden devices showed and report back what it says.In the meantime try to do the above things I wrote you.

If the cause is the driver (and usually it is),be sure to completely delete the driver.Additionally you can view the driver details to see the driver files location and delete those files manually as well.




Cheers!
 
You must log in or register to reply here.
Back
Top