Hard drive problem, please help

P

paulcheung

Active Member
Hi all,
My hard drive on this laptop has problem.
I got this laptop on March this year.
http://www.amazon.com/gp/product/B004I3ZTVK/ref=oh_o01_s00_i00_details

I bought this hard drive in the same month from newegg.com to get more space.
http://www.newegg.com/Product/Product.aspx?Item=N82E16822148599

I clone the old drive to the new drive and put up the old drive for backup.
I use this laptop for travel purpose as it is light, I have other large one for day to day use. so I pack it in the laptop bag when I am not travel, only to take out to charge and warm up sometime.

Last night I take out this laptop to put some more picture in it, It won't boot and have blue screen. I try few times it is the same. So I took out the original drive and it work in there perfect.

I try to clone it back but it have a lot write error, so I stop it.

What can I do about this drive? Can I use disk utlity to try to recover the drive. Can I trust this drive even it can be recovered? or should I just try to send back to seagate for repair or replacement? it should have two year warranty on it.
If I should try to recover this drive, which utility is best for this drive?

Can disk utlity work with this connect to the drive?
http://www.newegg.com/Product/Product.aspx?Item=N82E16812226001R

Thank you.
 
Last edited:
Go to the manufacturer website and download the diagnostic utility. Burn it to a CD and then boot to that CD.

Report back with the findings.
 
It failed the test and returned with error code 9DE2DD53.
If I want to returned it for exchange, is there a way to kill the information on the disk as it is not function properly?
Thanks
 
Any other program that works within windows 7 and usb external? I already took out the drive and took out the drive.
Thank you.
 
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