Twinbird24
Member
I have a Compaq laptop (Windows XP Home Edition) that is getting a blue screen and restarting after the blue screen appears (whenever I try to turn it on). I get the blue screen if I try to start windows normally, safe mode, or last know good configuration. Here is an image of the blue screen.
From what I know, the important thing in the blue screen error message is the STOP message "0x00000024" which is something to do with the hard drive (physical damage, NTFS file system problem, not sure exactly what the problem is).
I removed the hard drive from the laptop and hooked it up to my Windows 7 PC and the drive appears in My Computer, but when I try to open the drive/ explore it I get the message "F:\ is not accessible The file or directory is corrupted and unreadable." I also get a message when I plug the hard drive in my PC that says "You need to format the disk in drive F: before you can use it." I don't want to format it though, only as last resort. I tried running the Windows error-checking utility but I just got the message "The disk check could not be performed because Windows can't access the disk."
Should I get a new HDD even if the drive seems to be working fine after formatting it? Is there any software that I can use to removed data from the HDD (any way to save the data)? Thanks for any help!!!
From what I know, the important thing in the blue screen error message is the STOP message "0x00000024" which is something to do with the hard drive (physical damage, NTFS file system problem, not sure exactly what the problem is).
I removed the hard drive from the laptop and hooked it up to my Windows 7 PC and the drive appears in My Computer, but when I try to open the drive/ explore it I get the message "F:\ is not accessible The file or directory is corrupted and unreadable." I also get a message when I plug the hard drive in my PC that says "You need to format the disk in drive F: before you can use it." I don't want to format it though, only as last resort. I tried running the Windows error-checking utility but I just got the message "The disk check could not be performed because Windows can't access the disk."
Should I get a new HDD even if the drive seems to be working fine after formatting it? Is there any software that I can use to removed data from the HDD (any way to save the data)? Thanks for any help!!!